"The software was closed because an error occurred"

Discussion in 'Switch - Games & Content' started by TamarindoJuice, Mar 15, 2019.

  1. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Jan 30, 2016
    Brazil
    Hello everyone!

    I got this error on some games today, just right after i switched from SX OS to AMS 0.8.5 and updated my switch firmware to 7.0.1.
    Yes, i have the latest sigpatches.
    It's not SD card corruption, my SD is almost new (FAT32) and it's happening both to games installed to SD/Nand

    New Super Mario Bros UD crashs right after the first loading screen
    Crash bandicoot was working fine till this morning, when after the end of a stage it force closed while loading the map, and now, closes every time at the title screen.
    I tried uninstalling and installing it back, same error keeps happening.

    Any thougths?

    IMG-20190315-WA0003. 2019031513164000-57B4628D2267231D57E0FC1078C0596D.
     
    Last edited by TamarindoJuice, Mar 15, 2019
  2. Hayato213

    Hayato213 GBAtemp Psycho!

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    Bad SD card maybe, check with H2testw.
     
  3. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Jan 30, 2016
    Brazil

    As i stated, both games at internal storage and SD card are crashing.
     
  4. Hayato213

    Hayato213 GBAtemp Psycho!

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    But I would still check it, as sig patches are on the SD, unless you got a corrupted NAND.
     
  5. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Ok, i'll backup my data and try formating SD.
     
  6. Hayato213

    Hayato213 GBAtemp Psycho!

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    Backup your file and run a h2testw test on the card, if it report no error, card might be dying probably.
     
  7. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Weird that this 64GB Kingston SDHC has less than 6 months of use, while i don't play more than 2 or 3 hours per week and my switch got off for the entire last 2 months.
     
  8. Hayato213

    Hayato213 GBAtemp Psycho!

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    You should always check new card , regardless where you got it from, it might be bootleg. I ran a test on my 512GB that I bought few days ago.
     
  9. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Jan 30, 2016
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    So, i set up a new SD card just for testing, installed just the Crash Bandicoot, and the game still crashing right after the title screen (it was working fine this morning since it crashed and so on).
    Theres anything else i can check about my NAND?
    Maybe it's a AMS 0.8.5 bug?
     
  10. Hayato213

    Hayato213 GBAtemp Psycho!

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    Doubt it is Atmosphere related issue, or no one would be able to run games, you might just got a bad dump of the game maybe, try other people dump, and other games.
     
  11. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Jan 30, 2016
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    Something weird is happening here... Tried to open the game with an user that has no savefile yet, played for like 1 minute and so, crashed and now can't pass the title screen again.
    Is it my NAND that got corrupted?
    I will try to install NSMBU and see if it crashs too.

    EDIT
    Mario game crashs after the loading screen just like as it did on my previous SD, both CB and Mario games are dumps i've played at last 5 hours in the past, so
    it's definitively AMS or NAND related, everything was working fine before i decided to switch from sx os to AMS and upgrade the firmware to 7.0.1.
    I heard somebody complaining on another thread about the same problem while trying to launch the Horizon Chase update 1.05 while on cfw 7.0.1.
     
    Last edited by TamarindoJuice, Mar 15, 2019
  12. TamarindoJuice
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    TamarindoJuice GBAtemp Regular

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    Jan 30, 2016
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    Just in case somebody is facing same issue, the problem was the CHEAT engine, i disabled the cheats at the Edizon homebrew and everything is running fine now.
     
  13. Pippin666
    This message by Pippin666 has been removed from public view by porkiewpyne, Mar 16, 2019, Reason: How about actually being helpful?.
    Mar 16, 2019
  14. Onlyd

    Onlyd Member

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    Mar 16, 2019
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    I always get my installs off sdsetup and make sure you get the sigs
     
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