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[solved] Shop Temp ripped me off

  • Thread starter Thread starter Mr.DS
  • Start date Start date
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Honestly kid, people screw up all the time. Things can happen to and from places, especially overseas. I got a package picture from them once, in clean pristine condition. I get the product, and it looks like a fat ass sat on it. Just relax, take a deep breath. No one's perfect.
wink.gif
 
@MrDS- what did your emails say? Exactly? That usually leads to misunderstandings, and because you're just shouting that you've been mistreated (while others have not), it makes me think that you've been handling this in a wrong manner. So, to prove me wrong, what have you said in your emails that haven't been answered?
 
no I did not send them emails every 5 min, I summit a ticket on the day I got the dstwo

here's their only reply
Hello,

so basically when you try to insert your micro SDHC card into the slot, it just gets ejected automatically by the spring?
It is possible that your card is suffering from a manufacturing defect that we were not able to detect.
You should try and find a way for your cart to stay inside the slot, but if it turns out to be impossible or become too much of an inconvenience we will of course replace the product.
Please get back to us if you need to confirm a replacement


this is their only reply
 
Dude... It's just a broken spring, what do you think the spring was worth $30 and the cart itself cost $2. I know where your getting at b/c I also had a bad time with shoptemp, but no need to complain about a broken spring. I mean come on, its just a spring.
 
Mr.DS said:
no I did not send them emails every 5 min, I summit a ticket on the day I got the dstwo

here's their only reply
Hello,

so basically when you try to insert your micro SDHC card into the slot, it just gets ejected automatically by the spring?
It is possible that your card is suffering from a manufacturing defect that we were not able to detect.
You should try and find a way for your cart to stay inside the slot, but if it turns out to be impossible or become too much of an inconvenience we will of course replace the product.
Please get back to us if you need to confirm a replacement


this is their only reply
Click to expand...
They already said they would replace it so what the fuck is the problem? email them back and say you would like to replace it for fuck sakes. Do you not know how to read?
 
Mr.DS said:
no I did not send them emails every 5 min, I summit a ticket on the day I got the dstwo

here's their only reply
Hello,

so basically when you try to insert your micro SDHC card into the slot, it just gets ejected automatically by the spring?
It is possible that your card is suffering from a manufacturing defect that we were not able to detect.
You should try and find a way for your cart to stay inside the slot, but if it turns out to be impossible or become too much of an inconvenience we will of course replace the product.
Please get back to us if you need to confirm a replacement


this is their only reply
Click to expand...
Psh. I'm right. They're just trying to help you out. They ship worldwide and probably get 100s of tickets a day. They're trying to instruct you on how to fix it yourself so that you don't have to wait a month+ to get a new card. If you can't fix then they'll send a new one. That's it, case closed.
 
Looks like everyone here worship shoptemp...
with the way you people are here...I now know to expect the same from shoptemp
 
You feel like we're making you look like the bad guy because you won't calm down.
Grab a beer or a coffee or your beverage of choice relax a little send a calm and collected (also polite) e-mail to Shoptemp or Costello explaining your problem and what can be done to fix it.

You also have to remember difference in time zones just because your awake doesn't mean everyone else around the world is.

I'll admit I've had no problems with shotemp, I've only had perfect service but all the problems I've seen/read about on here have been solved and everyone has walked away a happy bunny.

Don't go all rambo "I won't be shopping with you no more!!1!!11!!" dodgey springs happen all the time, if anything it's the most common defect on any cart that's spring loaded it's easily fixable/replacable (granted you just bought you shouldn't have to replace it, I'm just stating a fact here).

I'm sure if you just give them a little bit of time everything will be sorted out with no problems.
 
Hakoda said:
Mr.DS said:
no I did not send them emails every 5 min, I summit a ticket on the day I got the dstwo

here's their only reply
Hello,

so basically when you try to insert your micro SDHC card into the slot, it just gets ejected automatically by the spring?
It is possible that your card is suffering from a manufacturing defect that we were not able to detect.
You should try and find a way for your cart to stay inside the slot, but if it turns out to be impossible or become too much of an inconvenience we will of course replace the product.
Please get back to us if you need to confirm a replacement


this is their only reply
Click to expand...
Psh. I'm right. They're just trying to help you out. They ship worldwide and probably get 100s of tickets a day. They're trying to instruct you on how to fix it yourself so that you don't have to wait a month+ to get a new card. If you can't fix then they'll send a new one. That's it, case closed.
Click to expand...


they haven't sent me an address to send it back to
it's been a week..should I wait a month??
 
Mr.DS said:
Looks like everyone here worship shoptemp...
with the way you people are here...I now know to expect the same from shoptemp
Well considering this is GBATEMP, we'd have the back of own supplier. The only reason they we're acting like is that you can seem to accept reason. THEY SAID THEYLL GIVE YOU A NEW ONE SO WHAT'S THE PROBLEM? *rantover*

Mr.DS said:
they haven't sent me an address to send it back to
QUOTE(Mr.DS @ Jul 29 2010, 11:57 AM)
Click to expand...
Please get back to us if you need to confirm a replacement
Click to expand...
Try asking
wink.gif
 
Oh for god's sake... They haven't got back to you in over a week you say? Submit a new ticket and tell them that you would like a replacement. Your ticket probably get buried and deleted.
 
LoL. Dude. Calm down. It's just a spring! All you need to do is, like they said, "Make it work!".

Flashcarts don't need springs. Just slide in the SD card and it should work. If you want to complain to ShopTemp about how a SPRING may ruin your flashcart. Go ahead but the won't reply because a broken SPRING won't damage you DSTWO experience.

I understand why your mad. Your mad because you paid at least $30 for the best flashcart there is, but instead, you got a flashcart with a broken spring.

So basically what I'm trying to say is; I understand why your mad. But hey, it's just a GOD DAMN SPRING! IT WON'T RUIN YOUR FLASHCART!
 
Mr.DS said:
Looks like everyone here worship shoptemp...
with the way you people are here...I now know to expect the same from shoptemp
Click to expand...
We here like Shoptemp not just because we're affiliated and benefit from their sales, but because many of us here have bought from there and experienced great sales at affordable prices and good shipping rates.
The fact is this could've happened to anyone buying a flashcart online from any retailer, and you need to calm down.
They have already offered to replace your faulty flashcart and you haven't taken them up on it, there's nothing that we here can do other than advise you on general shopping online.
 
DarkWay said:
You feel like we're making you look like the bad guy because you won't calm down.
Grab a beer or a coffee or your beverage of choice relax a little send a calm and collected (also polite) e-mail to Shoptemp or Costello explaining your problem and what can be done to fix it.

You also have to remember difference in time zones just because your awake doesn't mean everyone else around the world is.

I'll admit I've had no problems with shotemp, I've only had perfect service but all the problems I've seen/read about on here have been solved and everyone has walked away a happy bunny.

Don't go all rambo "I won't be shopping with you no more!!1!!11!!" dodgey springs happen all the time, if anything it's the most common defect on any cart that's spring loaded it's easily fixable/replacable (granted you just bought you shouldn't have to replace it, I'm just stating a fact here).

I'm sure if you just give them a little bit of time everything will be sorted out with no problems.
Click to expand...


everyone is calling me a troll and saying I'm making stuff up, and I need to be polite??
 
guy, they say in the e-mail, that they can replace the card if you want,so just send it back and you gonna receive another one,it was just a small mistake that happens with everyone.
 
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