Random Shutdown

Discussion in 'Computer Games and General Discussion' started by papyrus, Apr 14, 2010.

  1. papyrus
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    papyrus GBAtemp Fan

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    i had this computer for nearly a year now. Had installed a win7 ultimate a little more 2 months ago. (activated version) and since then no problem encountered. I installed a Graphics card a month ago (palit gt 9500 1gb ddr2). Just recently i experience random shutdown. What are the possible causes of this problem? I googled some but none of them will actually help me resolve this problem.

    System:
    Athlon 64 x2 dual core 5200+
    Win7 ultimate oS 64 bit
    Asrock mobo NVS-pv 1.40
    2 gb RAM
    Graphics card: palit 1 gb GT 9500+
     
  2. giratina16

    giratina16 Born This Way

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    Was any warning sign popping up on the screen or was literally off in an instant?
     
  3. arctic_flame

    arctic_flame GBAtemp ATMEGA8 Fan

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    Can your power supply deal with the load?
     
  4. Jemlee

    Jemlee GBAtemp Regular

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    Alright... try this so i can have a look. run trend micro hijackthis and save a log file then post the result here on this thread.

    http://download.cnet.com/Trend-Micro-Hijac...4-10227353.html

    DO NOT click fix the issues, they are not issues - they just show what's running.

    P.S. I'm doing this to check for virus related issues not hardware, we'll see how it goes.
     
  5. Akotan

    Akotan Mathematical!

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    clean your pc fans. I had the same problem once and it was restarting because it was overheating. when some tech expert saw it inside, it was full of dust! huahuahauhauha

    it was horrible!
     
  6. papyrus
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    papyrus GBAtemp Fan

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    No warning signs. Its like pulling the power without actually shutting it down properly.
    @arctic: I think so its been working since i bought it, but i need to get a better supply ATM it might fix that. Having issues with my supply as well. (i got a cheap one) I might be replacing it soon
    @jemlee: let my try that one as well. most likely this is hardware issue, but still ill try.
     
  7. Jemlee

    Jemlee GBAtemp Regular

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    yeah it might be hardware but post that log to check if it's malware. I'll look through it.
     
  8. papyrus
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    papyrus GBAtemp Fan

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    @jemlee: Yeah. it seems i cant create a log file. I looked it up myself it seems normal for me. haha. i look what i can do to create the log file so u can check as well.
     
  9. Jemlee

    Jemlee GBAtemp Regular

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    hmmmm, if you you say it looks pretty normal then i guess it can't be that bad... I just wanna help so yea.

    anyway, it is probably a hardware issue like you said so i dunno how to help on that... if it's overheating use speedfan to check the temp or something.

    Besides this i'm kinda lost myself unless I'm there with you to open your pc. [​IMG]
     
  10. flamingo24

    flamingo24 GBAtemp Regular

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    It sounds like a PSU issue, you say it started after you upgraded the graphics? What are the specs on the power supply? What is 12v amp rating?
     
  11. delta123

    delta123 GBAtemp Advanced Fan

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    i have the problem with my computer all the time and it is usually when i watch a movie. i have never had a problem with win vista but with win7 it happens all the time. with me it is a drivers issue. i have a c2quad and a ati HD3870. i cant seem to find a problem with it. everything is clean i have a 750w psu. but all i do is reinstall the drivers again and it holds out the restart for a while. but it happens again inevitably.
     
  12. Master_B

    Master_B GBAtemp Regular

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  13. papyrus
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    papyrus GBAtemp Fan

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    yes i enable it, lets see if ill get BSOD. Waiting for the next shutdown. I checked cpu temperature 52c. I checked thie volts on speedfan. Vcore: 1.30V, +12V:2.43V and AVcc: 3.33V.

    @akotan: i already cleaned the fans. Still got 1 shutdown after 5 hrs of using the pc.
     
  14. steve-p

    steve-p GBAtemp Advanced Fan

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    open the pc & look at the capacitors on the motherboard & gfx card.
    see if any look bulged or leaking - it's common.
    the same happens in the psu - a lot.
    but i'm not recommending any "non-tech" open a psu for safety reasons.

    what make & model are the mobo & psu?
     
  15. Rydian

    Rydian Resident Furvert™

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    Is it restarting, or shutting off?

    Does it let you turn it right back on with the power button, or do you need to cut the power or wait a bit before it'll turn back on?
     
  16. giratina16

    giratina16 Born This Way

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    It sounds like the processor maybe overheating my laptop used to do it all the time if I was watching videos on youtube or watching DVD's. Perhaps you should buy an external fan, I bought 1 for just £4 on ebay, my laptop never overheats now, it also slightly raises it from the surface which helps it stay cool.
     
  17. papyrus
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    papyrus GBAtemp Fan

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    it just shutdown, then ill just push the power button to turn it on again.

    @steve-p: yea i checked the mobo, no capacitors are leaking or any unusual bulging. I think this is a psu issue im not really sure. And im not really touching psu for safety reasons.

    ill be putting a fan to cool to cpu as well. it might work.