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Attempting to browse the Welcome Home area of the PSN network is an experience currently plagued with errors and download problems. If your download freezes and you are forced to reset your PS3, you may reboot to find out that you now have 1 remaining free download with the failed download oddly missing from your download cart. Instead of waiting more than 1 hour on the phone with Sony (1-800-345-SONY), try this alternative solution (see below) for restarting your missing download.
What to do said:[*]Turn on the PS3 and sign into your PSN account[*]Navigate to PSN Account Management[*]Goto Transaction Management[*]Goto Services List[*]Select SCEA Promotion[*]You will now be able to select your lost download