I'm part of the second bash and this is what I got from them. A response to an email I send them regarding my order and not receiving an update on it.
Thank you once again for ordering the SX Pro.
Your order will be apart of the 2nd batch that we get from the team. The package from CHINA that contains your order is on its way, we have a confirmed courier tracking number. Please note we have no control over delays, shipping times, and if the package gets stuck in customs for a couple of days. The first batch got delayed in Chinese customs for 3 days becuase of a holiday they have there.
Please also note that we never get product packaging for our items as we have had issues before with customs delaying and sometimes seizing items simply due to a logo on the packaging. You will still get everything, just not the paper packing.
It will take about 1 full week to get here if everything goes well. We are very hesitant to put a date on you getting a tracking number becuase people get very anxious when the date is missed. Unfortunately 4th of July is a public holiday, and the company we use to send packages doesnt send on weekend. We hope that we can get some orders out on the 6th of July, and the rest will follow in the first days of the following week. It is a large batch so not every single order can be sent on the same day.
***Please check the product page for updates on the batch BEFORE emailing us, we simply cannot run our business efficiently if we have to update everyone everyday on the status of their order. We are here to help, but you have no idea the amount of emails we get daily saying 'What is the satus of my order'. It takes a long time to respond to each email which slows us down. If the package gets delayed we will update the page, we will not email everyone every single time there is an update***
The SX PRO is great. Many customers are ordering the SX OS off us, which is just the software. The product you ordered has the SX OS license inbuilt. We cannot email you a code as it is on your device. However if you have a way to deliver the payload through your phone/PC etc, and just want a license we are happy to CHANGE your order to this. We will just email you a code, and provide the code for just $30 USD. This means you will get a partial refund for the difference in cost ($10) + a refund on shipping since we can just email you the code. A lot of people that are tech savy have been doing this.