I can't quite find an answer to this, but the internet on my laptop is running pretty slow. I noticed that the cpu was running at 100% and the internet, whether firefox or chrome, was responsible for a large part of that. my gpu's drivers are up-to-date. also, I tried some of the troubleshooting tips for firefox until I realized chrome was doing the same thing. does anyone have any suggestions? the laptop is only a few months old.