General "Enquiry Reference Number" question

[Apathetic_Discord]

I placed an order for the Acekard 2i 7 days ago, now i want to see where about's it is, but whenever i put in my Product code it comes up with the whole "To promptly retrieve the record of your item, please key in your Enquiry Reference Number" thing. however i've had a look around about it and there are people saying "give it time". i got my email on the same day i ordered it, saying it was shipped, this was the 22nd. should it at least have registered by now to show me where it is, since it's already been 7 days since i order it and it was shipped? :/

 

[Felix.]

Open a ticket, my code started working the day after they marked it as shipped, but I could have been lucky.

 

[RoMee]

it usually take about 3 to 4 days for it to show when you track it, so yeah you should open a ticket

 

[Costello]

hong kong post is slow lately (check other related threads on this forum)
there is no "Enquiry Reference Number", shoptemp doesnt have one, you don't have one.