General "Enquiry Reference Number" question

Discussion in 'Online Stores and Purchases' started by Apathetic_Discord, Oct 29, 2010.

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  1. Apathetic_Discord
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    Newcomer Apathetic_Discord Member

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    I placed an order for the Acekard 2i 7 days ago, now i want to see where about's it is, but whenever i put in my Product code it comes up with the whole "To promptly retrieve the record of your item, please key in your Enquiry Reference Number" thing. however i've had a look around about it and there are people saying "give it time". i got my email on the same day i ordered it, saying it was shipped, this was the 22nd. should it at least have registered by now to show me where it is, since it's already been 7 days since i order it and it was shipped? :/
     
  2. Felix.

    Newcomer Felix. Newbie

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    Open a ticket, my code started working the day after they marked it as shipped, but I could have been lucky.
     
  3. RoMee

    Member RoMee ??

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    it usually take about 3 to 4 days for it to show when you track it, so yeah you should open a ticket
     
  4. Costello

    Administrator Costello Headmaster

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    hong kong post is slow lately (check other related threads on this forum)
    there is no "Enquiry Reference Number", shoptemp doesnt have one, you don't have one.
     
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