Thank you so much
@Leeful for the reply,
I followed the step by step and I have some progress. They system will display that the dump is 0% complete for several minutes, then it starts to dump the game but its a slow, slow dump. 1% can take longer than 0%. I don't remember this taking that long.
While dumping the game I thought if it could be the read and write speed of my USB drive that is making the dump progress slow so I changed it to a 64gb sandisk and I do have a faster read and write speed with this one. I think I figured this part out. Is there a preferred model of flash drive with best read and write for this process?