I ordered on Wednesday June 25th, and was charged basically immediately. The package status on the site was stuck on "updating", so Friday night I emailed them about it. I also told them that if they did not ship the package by Monday, that I wanted a refund. The response I got was
thanks for your email, sorry there was a system problem on our site, we didn't see your emaill until just now,. have chekced for you, we have sent out your package and your trakcing number is
<tracking number here>
you can get the info online on usps site later after the weekend. thanks and sorry again about it.
I'd be fine with that kind of reply, if that's what happened. So it was given to USPS at a time on or before Saturday according to this email. To get to central US from either coast it should be a 4 or less day trip on even USPS' slowest shipping. Should have been here Thursday if it was actually sent out. It's Friday now and I'm not expecting any deliveries because it's also a holiday. After the general mail arrival time on Thursday, I decided to check the tracking number, and sure enough, it didn't work. Now USPS' tracking system doesn't have the best reputation, but not being found is enough to make me suspect that a label was printed, but a package wasn't shipped. I decided to email about this, asking if maybe the tracking number was mistyped.
hi thanks for your email, have checked for you again, confirmed that the info will be online later soon, if there is still no info on the official site after the weekend , pls just send me a email, i will recheck it for you.
Oh so I'm not being told to expect the package after this amount of time has passed? Just the status is going to update, huh? This certainly sounds like a label was printed and the package was never shipped. As far as I know, there is no magic status update info available to them that is different than what is available to me with that tracking number. There isn't a "confirmed that the info will be online later soon", unless that's because the package wasn't sent out on/before Saturday, as was claimed.
It's still less than two weeks since being charged, so I'm not going to call it theft just yet, but I'll be preparing to initiate a chargeback with my cardholder next week if I don't have sufficient evidence that a package is on its way.
At this time, I highly recommend against shopping from dsflashcart.
UPDATE:
I received my order on the 11th, making it a 16 day wait from ordering. In addition, on my most recent bank statement, there was a separate second charge labeled "TW EXCESS TRANSACTION FEE" from "
HTTP://WWW.ZHENGYUWANG BEIJING" (the same recipient of the main order), making the order roughly one dollar more than what the site was saying it would be.
All around an unpleasant experience that sure didn't seem like it shipped from the US, as advertised.