So Ive recently got into the homebrew scene after buying a DS and a TTDS for my girlfriend. I decided to get myself a used DS as well, and I wanted to grab an Ackard 2i along with it. I did some looking around and decided I was going to order my Acekard from NDSGamer.com. I placed my order (throught paypal) on the evening of Wednesday April 18th, last week. I received the receipt in my email immediately after, and a link where I could check the status of my order. So I waited until the next day around the same time to check if my order has been shipped. Well the next day came, and the status of my order was still the same. Didnt say if it had shipped, just said that I had paid. Paypal didnt have the shipping informaton either. I sent an email to info@[member='NDSgamer.com'], along with my Paypal transaction ID, asking them when my order would be updated. I waited a day, got no response. I should note that it says the following on the contact page: Expect reply within 3-6 days due to Holiday Season & high amount of emails. ALL Unanswered Emails will be answered this week, we are very sorry for the late reply, but all emails will be answered this week. Firstly, I dont know when this was updated last, as they havent provided any date information. For all I know, they could have written this been before Christmas. And secondy, I have no idea what holiday season they are talking about. It isnt holiday season, which leads me to believe that this was written before Christmas. So I started to feel uneasy about the whole business. I decided I'd sign into my customer account and see if there was anything else I could find out about my order. But when I tried to sign into my account, I kept getting a "Access data incorrect". I can assure you, Ive tried many times, and the login informaton Im using is correct. So I clicked "forgot my password". They asked for my email address, I provided it, and they send I should receive an email shortly with my login credentials. Well, I never recieved an email. (Mind you, this was all done on Thursday, which was 4 days ago. Ive still yet to receive any emails from NDSGamer, regarding my shipment, or my customer informaton, and Ive tried many times). So I sent them a reminder email just saying "Hey, Im sorry to bother you guys, but Im still waiting for information on my shipment?". Also, I should note that Paypal hasnt received any shipping informaton yet, or confirmation that the order has been shipped. But I waited a couple more days, maybe they're backed up, whatever the case may be. Still nothing. So finally, 2 days ago, I sent them email. I told them that if I did not receive my shipment By Tuesday, then I'd be cancelling my order, and opening a dispute with PayPal in order to get my money back. Of course, I still haven't receive a response. Ive decided though, that I will wait until Wednesday morning before I cancel my order, because on their website, they state that international orders will take a minimum of 5 days (This is also why I havent left negative feedback on NDSGamer's Shoptemp page yet. I'll give them the benefit of the doubt for now). I live in Canada, and NDSGamer ships from Texas. So because of the non-existent customer service, the broken website, and the fact that my order probably hasnt even been shipped yet, if I do not recieve my order in the minimum number of days, then I'll be opening a dispute with Paypal to get my money back. So thats that. I recommend not ordering from NDSGamer, especially if you live outside of the US. It seems that they just dont have what it takes to be a reliable merchant. As I said, Im going to wait the minimum number of days before I open up a dispute with PayPal and cancel my order. Its a shame because I saw a lot of people on this forum who ordered from NDSGamer before. Unfortunately, I dont like doing business with companies I cant even contact, regardless of whether or not I receive the product in the 5-15 day time slot. Now that Im done with my rant, does anyone know of another website where I can buy an Acekard from (and future purchases)? Preferably one with good, timely customer service.