I ordered my G6 Real 16 from Console Source about a little over a week ago. I called their shop on the way home form Baltimore to see if it had shipped and there courteous staff member informed me it was out for delivery that day. So, I was pleasantly surprised to return from Otakon and find it waiting on my door step. Everything was well packed in a solid box. And the contents were in an additional plastic bag inside the box. I will easily buy from these guys again.