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Because you should never update a New3DS running 2.1. When it's running 2.1, it's basically emulating an old3DS and thus has no proper upgrade path from 2.1 to an OFW that supports the New3DS.What's the problem? If you tried updating with Luigi's Mansion, that implies you still have a functional console as it boots and works. Closing the lid on 2.1 with an n3ds isn't a guaranteed brick, just known to cause bricks sometimes and shouldn't be done.
Send it to someone who knows what they are doingnow it shows that that an error has occurred and i should contact nintendo. something about holding down power toshut it off