Sorry if this doesn't belong here. If it doesn't please move to the appropriate place.
So, short story, I bought a used NS online since my kids use the one in the living room, I wanted one for myself. Just got it and when I turn it on, the nintendo logo comes on, then the switch logo and then an error that says "Could not start the software" and the option "OK" ( I'm new, I can't post a pic) Every single time.
If I connect the joycons, they sync, and when pressing buttons I can hear the system sounds, but nothing happens. I can only click ok and then it shuts off.
If I Dock the NS it shows up on the TV, but same issue.
I entered the recovery menu, and I can't update since it says there is no available update( it's on the latest firmware) but I can connect to wifi.
I tried initializing, and it completes quickly, then restarts and I get the same error.
Any thoughts other than returning to the seller?
Sent from my SM-N950U using Tapatalk
So, short story, I bought a used NS online since my kids use the one in the living room, I wanted one for myself. Just got it and when I turn it on, the nintendo logo comes on, then the switch logo and then an error that says "Could not start the software" and the option "OK" ( I'm new, I can't post a pic) Every single time.
If I connect the joycons, they sync, and when pressing buttons I can hear the system sounds, but nothing happens. I can only click ok and then it shuts off.
If I Dock the NS it shows up on the TV, but same issue.
I entered the recovery menu, and I can't update since it says there is no available update( it's on the latest firmware) but I can connect to wifi.
I tried initializing, and it completes quickly, then restarts and I get the same error.
Any thoughts other than returning to the seller?
Sent from my SM-N950U using Tapatalk