So I recently bought a GW from bestr4i3ds.com on the 21st. The site said that it was "Shipped" on the 22nd but singpost and 17track show this message "Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)." I tried contacting bestr4i3ds.com on gmail many times without any response. It is really mind boggling at this point and I'd like to know if this is normal or not as it's been over a week.
Dear customer,
Thanks for your order from BestR4i3DS.com.
Because your shipping address not from USA, so, ship from Singapore.
Your parcel shipped out on 21th Dec.
It is the most busy season of the year, many holidays and many parcels in Singapore Post and customs,
so, most parcels will have a delay, that is not we can control, wish you can understand.
All parcels to USA, ship from our USA warehouse, almost no delay till now.
Another, it is weekend, so, our customers service will have a delay to reply.
OK, any questions please contact us directly or PM at the forum.