http://imgur.com/NQpeQzo EDIT: This is what it says when we put the cart in. Hello, so my girlfriend bought the new fates console which comes with the FW 10.3, which is perfect for downgrading. However, we used safesysupdater and it crashed half-way through and gave us the error. Upon restarting, we unfortunately have frankenfirmware. So now we just bought shovel knight but I'm unsure how its supposed to update her console to 9.8? When we launch the game its just forever stuck in the 3ds logo boot and I'm unsure about the download update from the eshop (Y). How am I supposed to upgrade it back to 9.8? Edit: Pressing Y just gets it a white blank screen.