Anyone else USA RMA process their dock?

Discussion in 'Switch - Console, Accessories and Hardware' started by jmhannz, May 11, 2017.

  1. jmhannz

    jmhannz GBAtemp Fan

    Apr 4, 2017
    United States
    I unboxed my switch and my dock was bent in horribly, no where near straight so I was terrified of even jamming my switch in there and scratching it up. So I RMA'd it. Nintendo did receive this on Wednesday morning 8AM. Had it all Wednesday and today. The Nintendo specialist on the phone when I first called to set this up advised me they would upgrade me to overnight shipping. They lied they have it set to 2nd day air UPS (how it got there) - I assume when they mail it back it will be ground as well. So it's not looking promising. My next concern is I've been playing on portable since I got it last Friday. I just want to play it on my TV. What's the current turn around rate for them to send out a new dock. It currently says "Repair in service", they aren't going to take apart my dock. I would imagine just mail a freaking new one. What the LAKJSDLKAJLKDJSA thanks!