I put it in, and I get no icon, and blank description. If I try to load it, I get double white screens. I'm running AKAIO 1.7 and have put the THICKEST POSSIBLE paper on the back, and get the same problem, cleaned the contacts, same problem. I used to be able to push the top of the AK2 back and it would work, but now, that isn't even possible. Paper didn't work, am I just screwed?