I had purchased an Acekard 2i from DealExtreme back in April of this year. Near the end of August, it started malfunctioning.
1. Proof of DSi and Acekard 2i.
2. Proof of DSi firmware wasn't upgraded yet (at the time of taking these pictures; still isn't updated)
3. Acekard shows up normally in the DSi menu, but...
4. When I launch it, it always went to this error message.
5. How it appears in the DS Lite main menu. Odd, isn't it?
And I know it isn't an issue with the microSD card slot, since it would still go to the "LOADING" screen if there was no microSD inserted. It was simply busted.
So, I decided to take the issue to DealExtreme's (SLOOOOOOOOOOOOWPOKE) customer support. They seemed to ignore the fact that the Acekard official site states they have a one-year warranty FOR ANY REASON for ANY OFFICIAL ACEKARD. After a few emails back and forth of persistence, they offered me $5 store credit. For a replacement, I'd have to pay to ship it to them. Wasn't worth it to pay for shipping for a broken item (doesn't do me or DX any good to have it; thing's dead), so I ended up buying a replacement on September 29 (which was only about $7).
I guess the moral of the story is go to DealExtreme if you want the lowest prices possible, but not if you want fast delivery or quality customer service.
So, until I get the replacement Acekard, I've been stuck with using my CycloDS on my DS Lite, which wouldn't be so bad if the DS Lite wasn't a piece of easily broken garbage. :|
1. Proof of DSi and Acekard 2i.
2. Proof of DSi firmware wasn't upgraded yet (at the time of taking these pictures; still isn't updated)
3. Acekard shows up normally in the DSi menu, but...
4. When I launch it, it always went to this error message.
5. How it appears in the DS Lite main menu. Odd, isn't it?
And I know it isn't an issue with the microSD card slot, since it would still go to the "LOADING" screen if there was no microSD inserted. It was simply busted.
So, I decided to take the issue to DealExtreme's (SLOOOOOOOOOOOOWPOKE) customer support. They seemed to ignore the fact that the Acekard official site states they have a one-year warranty FOR ANY REASON for ANY OFFICIAL ACEKARD. After a few emails back and forth of persistence, they offered me $5 store credit. For a replacement, I'd have to pay to ship it to them. Wasn't worth it to pay for shipping for a broken item (doesn't do me or DX any good to have it; thing's dead), so I ended up buying a replacement on September 29 (which was only about $7).
I guess the moral of the story is go to DealExtreme if you want the lowest prices possible, but not if you want fast delivery or quality customer service.
So, until I get the replacement Acekard, I've been stuck with using my CycloDS on my DS Lite, which wouldn't be so bad if the DS Lite wasn't a piece of easily broken garbage. :|