I purchased Power saves a few days ago and I have a very big issue to confront. The device cannot detect ANY game I tried. First of all,I entered a valid e-mail address and my license key.This did not worked. After that,I re-entered the codes over 100 times to make sure that I have not made any mistakes. After my next failure,I opened the Powersaves 3DS folder in my PC and deleted the XML file. I re-entered the e-mail and license key and again no game has been recognized. I must assure you that I bought my device from a local electronics store,I live in Europe and EVERY game cartridge I tested was genuine PAL and supported from Datel's official page. I am also sure that my Powersaves device is made in England because I checked the back of the case. The games I tried are -New Super Mario Bros. 2 (LNA-CTR-ABEP-EUR) -Zelda A Link between Worlds (LNA-CTR-BZLP-EUR) -Mario Kart 7 (LNA-CTR-AMKP-EUR) -Super Mario 3D Land (LNA-CTR-AREP-EUR) and I just downloaded the Powersaves newest version 1.15. I uploaded a photo showing the screen when I insert a game. After several e-mail I sent to Datel's support ,they kindly asked me to send them the version numbers from the game cartridges,which I did. But I am afraid that this is a waste of time as the problem -in my opinion- is not game compatibility but a faulty license key. My other theory is that perhaps I must manually check in my PC if the POWERSAVES application can connect to the internet.If there is a problem in my connection that does not allow to the application to connect and download the codes. But I have no idea how to do that... Has anyone experienced any similar problem? Is there any way to help me,please?