https://twitter.com/misterobot14/status/799976532202635270 Translation (Thanks @Arubaro ): Translation Dear Mr --- Thank you for contacting Nintendo. Your console has been blocked for online mode because you used an illegal prerelease version of Pokémon Sun / Moon. The game is officially released on 23.11.2016 for the European market. Certainly, you can imagine that it is not desirable for Nintendo if illegal copies already exist. The lock is therefore permanent and a reverse of it is excluded. Please do not hesitate to contact us for further information.