Joy-Con connectivity issues have plagued Nintendo Switch owners since the launch of the console, more than two years ago. Recently, Joy-Con drift has become a topic of interest once more, due to fans vocally expressing their disappointment. With no real solution in sight, it appears that a law firm is stepping in to see if they can make things happen. The law firm, called Chimicles Schwartz Kriner & Donaldson-Smith LLP, is a three-decade old institution that focuses on class action lawsuits. According to CSK&D, they have begun an investigation into a possible class-action lawsuit against Nintendo for selling faulty Joy-Cons that have phantom input and interfere with gaming.

You can fill out the form in the link below to offer your personal experiences with your Joy-Cons to help give the firm more information to work with. If enough reports come in, then CSK&D will move forward with their lawsuit. Whether this will result in a solution or even make it to court is unclear, but the threat of legal action could perhaps spur Nintendo into coming up with a fix or revision for future Joy-con releases.

Source

 

[ChrisYT]

I am a victim of joycon drift

I support this investigation

me too, i can't even play anymore, it's THAT bad

 

[chrisrlink]

I don't recall anything related to controllers, but Microsoft did get sued for the RROD epidemic.

https://gizmodo.com/microsoft-sued-over-xbox-360-rrod-issues-5064742
https://www.tomsguide.com/us/Microsoft-Xbox-360-Lawsuit,news-2779.html
https://kotaku.com/microsoft-hit-with-class-action-over-rrod-5064213

and Sony got sued for Other OS removal

 

[DBOA]

i'm afraid of buying the Switch Lite, because if there's any drift, i will be a pain to fix it...

 

[Deleted member 383034]

Owned my Switch since a week after SSBU's launch. No drifting problems even though my Switch has been through some things. Only thing I've noticed is input delay while playing Xenoblade Chronicles 2 and that was fixed by moving my leg out of the way. (Although I think I accidentally swapped my red Joy-con with someone else)

 

[p1ngpong]

Good, hopefully these criminal fraudsters with their their cheap, unreliable Asian electronics get sued to oblivion. You don't see anyone suing MS or Sony over xbox pads or dual shocks.

The day I see a load of Nintendo employees and their families begging for scraps at the food line is the day I know justice has finally been done.

SCUM!

 

[PityOnU]

Just a heads up: This lawsuit is officially a thing now. No longer "in investigation"

 

[Foxi4]

Just a heads up: This lawsuit is officially a thing now. No longer "in investigation"

I don't think it's necessarily Nintendo's fault, but I'm half-glad that it's happening. The quality of Nintendo's consoles has steadily declined over the years, they need to step up their game.

 

[Idontknowwhattoputhere]

Fuck off nintendo
My sticks drift and do shit tons of phantom inputs on the home screen

 

[Pleng]

Everyone here should be able to replace the joysticks.

Why?

 

[Ericthegreat]

Why?

Why not?

 

[Gimzie]

Am surprised people are talking about drifting analog sticks, but no mention of broken latches/buckles (being able to slide off a Joy-Con without having to hold the unlock button). Those things snap incredibly easily, especially considering they're plastic. (Which, of course there's probably some reasoning behind, but that doesn't excuse it from happening in normal day-to-day use)

 

[Pippin666]

Typical american bullshit. They sue everyone over anything. "My coffee is hot breeeh not written on the cup.". USA bullshit all over again.

Pip'

 

[Bladexdsl]

hehehe yeah the guy is a nobody so nintendo will just brush it off. even the attorney handling it says they have low chance of success

 

[FAST6191]

Typical american bullshit. They sue everyone over anything. "My coffee is hot breeeh not written on the cup.". USA bullshit all over again.

Pip'

While the US has many examples of frivolous lawsuits, and lawsuits instead of just trying to sort things out, a) the mcdonalds coffee thing is actually fairly sound law* so not really an example of frivolous and b) Nintendo almost certainly fucked up here and put out a sub par product before refusing to acknowledge/warranty the issue, and class action is probably the better choice here given the generally weak state of US consumer protection/warranty law.

*choice video if you wanted it

 

[pedro702]

While the US has many examples of frivolous lawsuits, and lawsuits instead of just trying to sort things out, a) the mcdonalds coffee thing is actually fairly sound law* so not really an example of frivolous and b) Nintendo almost certainly fucked up here and put out a sub par product before refusing to acknowledge/warranty the issue, and class action is probably the better choice here given the generally weak state of US consumer protection/warranty law.

*choice video if you wanted it

i dont get you you say they refuse to warranty, the switch has a minimum warranty of 2 years joy cons included so if they break you can send them in and get them fixed never heard them refuse to fix them.Sure people like me that bough switch day one already lost their warranry on march but hey that is with every eletronic product, im on my third fridge in 9 years they all fail on 3 or 4 year out of the warranty and there is nothing that can be done fix them or buy a new one like they say.

 

[MasterZoilus]

no idea what you mean with r&d, it's not like these sticks are developed or even manufactured by nintendo.

So because they're NOT manufactured by them there's no R&D???? lol doesn't matter who the F makes them, if nintendo wanted the change, the manufacturer would have to do R&D to find fix and develop another one. They WILL charge nintendo for that, ergo... nintendo will be paying for it because that's how business works.

 

[FAST6191]

i dont get you you say they refuse to warranty, the switch has a minimum warranty of 2 years joy cons included so if they break you can send them in and get them fixed never heard them refuse to fix them.Sure people like me that bough switch day one already lost their warranry on march but hey that is with every eletronic product, im on my third fridge in 9 years they all fail on 3 or 4 year out of the warranty and there is nothing that can be done fix them or buy a new one like they say.

Is this topic not filled with people being quoted fixing prices* like they broke it, and Nintendo trying to downplay it?
*they are trying to play it off as a shipping fee but that seems to be north of $40 at times which is a bit steep for a device that costs $70 new.

If you are in Portugal as well then you might want to check your local laws -- most EU countries have consumer protection/sale of goods type laws that have phrases like "reasonable lifetime", as might your credit card if you bought it on one (and your credit card will probably step up if the manufacturer and/or vendor is out of business). The manufacturer warranty wherein they send out an engineer or send out a replacement no questions asked might expire in 1 or 2 years but country laws might say they still have to do something for said reasonable lifetime, or some of the newer ones that lose that phrase still have 5 or so years, which can also apply to the shop you bought it from. Most people don't know about such laws, and most sellers of things try everything they can to not take them under it (in the UK they used to hate it when I taught people about what was then called the sale of goods act) including telling you there is nothing they can do if you don't know the name of the relevant law. I believe I did have a look at Portuguese law once for a thread around here but was looking in English so if you speak the language you would get better results.
The US however lacks such consumer protections/inherent warranties for many things, and even things like cars are still massively complex (the guy I linked a video of back there specialises in that area of law if you were curious about how that plays out). Some then wonder if that is why prices are so much cheaper (how many times have they swapped the dollar sign for a pound/euro when exchange rates reflect nothing like the difference?) if they don't have to dispose of old goods under environmental laws, don't have warranties worth the paper they are printed on, and don't have 20% sales tax but different topic there.

 

[pedro702]

Is this topic not filled with people being quoted fixing prices* like they broke it, and Nintendo trying to downplay it?
*they are trying to play it off as a shipping fee but that seems to be north of $40 at times which is a bit steep for a device that costs $70 new.

If you are in Portugal as well then you might want to check your local laws -- most EU countries have consumer protection/sale of goods type laws that have phrases like "reasonable lifetime", as might your credit card if you bought it on one (and your credit card will probably step up if the manufacturer and/or vendor is out of business). The manufacturer warranty wherein they send out an engineer or send out a replacement no questions asked might expire in 1 or 2 years but country laws might say they still have to do something for said reasonable lifetime, or some of the newer ones that lose that phrase still have 5 or so years, which can also apply to the shop you bought it from. Most people don't know about such laws, and most sellers of things try everything they can to not take them under it (in the UK they used to hate it when I taught people about what was then called the sale of goods act) including telling you there is nothing they can do if you don't know the name of the relevant law. I believe I did have a look at Portuguese law once for a thread around here but was looking in English so if you speak the language you would get better results.
The US however lacks such consumer protections/inherent warranties for many things, and even things like cars are still massively complex (the guy I linked a video of back there specialises in that area of law if you were curious about how that plays out). Some then wonder if that is why prices are so much cheaper (how many times have they swapped the dollar sign for a pound/euro when exchange rates reflect nothing like the difference?) if they don't have to dispose of old goods under environmental laws, don't have warranties worth the paper they are printed on, and don't have 20% sales tax but different topic there.

well here if you bought it on a retail store you take it there and then they send it to the manufactor, i never paid anything to fix stuff that was on warranty, even cars, you just take it to the dealership and they must fix it, so i dont need to send it to nintendo i just take it to the eletronic store i bought it from and they do the rest, if i need to pay anything is the way to the eletronic store i bought it from anyway.

Not that it matters since my switch is out of warranty since it made its 2 years, and my joycons are fine btw, but i did send stuff to warranty and got new products back like hairdryers and even a game that was broken on the gbc it was pokemon crystal and then sent me a new one, even tough i was a kid and i had broken t with water or whatever lol.

 

[Pluupy]

I sleep with my Switch on my bed because I dont have an end table. I always figured my joycons drifted because it got damaged from pillows sitting on top of it.

 

[THYPLEX]

my joycons are fine and i have a launch day switch lol.

As you can had read , you're just lucky

 

[Hambrew]

guys calm down.
just replace the Joy-Con sticks with the Wii U GamePad sticks.
I've never experienced GamePad stick drift, and it's actually get us to pull out our Wii Us once again XD