Teensy.co.uk warning! Fraud

[Reecey]

Teensy.co.uk are definitely not frauds my friend I have purchased goods off them in the past many times before and they have always come through, infact I would go as far as to say they are one off the most reliable and best online sellers for the UK. Don't panic at all, you will get your card just give it a little more time or they will be in touch trust me

 

[TeamScriptKiddies]

This is standard practice when buying "grey market" items like modchips and flashcarts. Companies often use "fronts" to avoid financial blockades etc.

Perhaps the item you ordered was just back ordered and thats why it's still "processing"

 

[aofelix]

I buy from teensy. they are shit at getting back to you but they are authentic.

 

[loco365]

I ordered from eachmall, and I had to convert from USD to CAD, which increased the price by almost $10, then tenpay (The method I used to pay for my Gateway) charged an additional $3 for the transaction. It's not uncommon for this to happen, however, unresponded emails and Facebook posts are not common. They should usually be there to help their customers with their purchases.

 

[xBleedingSoulx]

Teensy have pretty terrible customer service but are definitely not fraudulent, it's rare that they post on facebook or reply to emails lately.

With Teensy, if the item is in stock, you tend to get it within a few days. If they have to wait for the item to arrive, normally from the manufacturer, it can take anywhere up to 2 weeks.

 

[joelb1994]

Ordered from Teensy last week, still stuck on processing. After finding their facebook page full of customers complaining, i emailed Sky3DS who then replied and forwarded my message to Teensy, asking them to sort the complaints. If I hear anything I'll post here.

 

[xdrako23x]

I ordered from eachmall, and I had to convert from USD to CAD, which increased the price by almost $10, then tenpay (The method I used to pay for my Gateway) charged an additional $3 for the transaction. It's not uncommon for this to happen, however, unresponded emails and Facebook posts are not common. They should usually be there to help their customers with their purchases.

Same thing for me for the Price increased in realhotstuff. But since they remove flash card. I hope to get refund. Or having the unit ship.

 

[Jokeman]

I've ordered a Gateway 3DS from Teensy on 17th January and it's still stuck on processing. They didn't answer to any of my emails, so i emailed Gateway, because Teensy was on their resellers list (it isn't anymore). Gateway replied this: "i heard they start sending orders again. We removed them after many complaints. And we emailed them as well directly to push them to give better support to clients."

I can only hope they send it to me someday...

 

[MisterJohnson87]

I ordered on the 14th and eventually got mine a week later!

Interesting to hear that Gateway have removed them from the offical resellers list. Wonder how much that will affect them? Goes to show bad customer service can hurt your company

 

[mattygba]

I ordered with teensy.co.uk and was worried but only took two day to come.