So i purchased a gateway card for my girlfriend on the official reseller for gateway from wcrepairs and my card got declined and so the order never went through? But the thing is there is some kind of charge for the amount i purchased on the bank statement? Do i do a chargeback or is this just my bank telling me they tried to charge me and that it will clear up in a day? Kind of worried. The website says they have 24/7 customer service chat but they're not on all day today... also called there store number and they still didn't answer just wondering if people had a similar experience with cards getting declined or used the website before.
Dude contact your bank we don't know what it is or mostly we would be guessing, contact the bank directly
Yeah I've had a horrible experience from WCRepairs as well. The payment went through fine, but they put my order on hold and they insist I call them to talk about it rather than doing it over email where it is convenient. They almost NEVER answer their phone (or shall I say Google Voice) and eventually I stopped getting responses and my order got canceled. Wrote it off as a $60 lesson, but maybe you should try to contact your bank about it.
So wait did you get your money back? Ima contact my bank tommorow but since the order didn't go through what do i tell my bank? Just tell them to chargeback because the order didn't go through? Wouldn't they tell me to contact the wc company?..
I never got my money back. I used a prepaid MasterCard rather than my actual Visa credit card, so I don't think you can file a chargeback for a prepaid gift card. They'd likely ask you to contact them first (which is nearly impossible, they even started to ignore me), good luck.
Is there an option for a refund on their website? I didn't see one for my canceled order.
Just called them they solved it for me i had to contact there facebook to get there attention lol... They told me it should be cleared up soon but apparently the shipping and billing address has to be the same so good luck having a relative buying it for you
That's the exact reason why my order was placed on hold and was canceled. Did you just PM them on Facebook?
Yea... now im wondering where do i order from? I tried another website got a similar error made me really scared so im avoiding using my credit card now and trying to find a site with paypal so i don't have to go through this stress.
Buy from modchipsdirect they sell for cheaper then all other sites and ship pretty fast
D
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Since Paypal shuns these sort of retailers, you'll be hard-pressed to find one that actually accepts paypal publicly. I've used my Visa several times on ModChipsDirect without any issues at all, so I would definitely recommend them. They even ship from New York so that's certainly a plus
EDIT: Just saw your previous post... I've never ordered anywhere else but I've heard good things about RealHotStuff.
Okay i just used modchipsdirect website worked now and finally went through without issue thanks.
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