Hacking Non-Gateway owners and concerned Gateway users: E-mail Gateway

Kallo

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I did not make this thread with the intention of creating another battlefield to defend/attack Gateway. But it is clear from looking at pages upon pages of threads that the alleged kill code has shaken the 3DS card community. Arguing about it on forums may satisfy your rage but it is not constructive. The best thing that you could do to end this is to politely urge Gateway to release a firmware that does not contain any kill code. Here is an example:

Gateway,

I am interested in buying your product, but I am worried that it contains code that was designed to damage a 3DS. I have read your statement that says Gateway owners will not be affected, but I have seen reports of Gateway owners having bricked consoles. Whether or not they are true I would be much more likely to buy your product if there was no damaging code at all. That way even if a mistake is made in a firmware or by the user it is much less likely to damage the system. I understand you are concerned about your hard work being stolen, but I hope a less damaging method can be used in future.

If many concerned people email Gateway politely they will perhaps realize that we are not Chinese gangsters or mafia masquerading as customers. The kill code is a poison to not just Gateway or clones, but the community and I hope that we can work together to get rid of it. Avoiding theft is a problem in all software industries, but using such a violent method is rare because it is unethical.

Even if you support Gateway including DRM to thwart clones I can't imagine you wish that users have their 3DS destroyed when there are other solutions such as improved obfuscation and crypto. As such I encourage everyone to contact them and clean up this bickering and panic surrounding 3DS cards. This will create a better atmosphere for potential customers and those already who already own 3DS cards. Otherwise I fear this could all lead to a mass rebranding of many cards (Gateway included) in an effort to avoid the stigma of bricking, forcing everyone to rebuy cards. Their email can be found on the Contacts tab on the official Gateway website.

First result, email is also visible from search page. (Only posting it this way since I think direct linking isn't allowed here.)
 

Cyberdrive

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If many concerned people email Gateway politely they will perhaps realize that we are not Chinese gangsters or mafia masquerading as customers. The kill code is a poison to not just Gateway or clones, but the community and I hope that we can work together to get rid of it. Avoiding theft is a problem in all software industries, but using such a violent method is rare because it is unethical.
Oh my God, this is naive beyond words, they're fully aware of all this and they don't give a flying pig about anything other than their profits. You'll get "GW is 100% safe but if an impossible happens, we'll fix your 3DS. Or you can use v1.2 if you're really paranoid" copypasta. I'm still interested in the wording, though, so please post their reply, if any.
 

RikuCrafter

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I did not make this thread with the intention of creating another battlefield to defend/attack Gateway. But it is clear from looking at pages upon pages of threads that the alleged kill code has shaken the 3DS card community. Arguing about it on forums may satisfy your rage but it is not constructive. The best thing that you could do to end this is to politely urge Gateway to release a firmware that does not contain any kill code. Here is an example:



If many concerned people email Gateway politely they will perhaps realize that we are not Chinese gangsters or mafia masquerading as customers. The kill code is a poison to not just Gateway or clones, but the community and I hope that we can work together to get rid of it. Avoiding theft is a problem in all software industries, but using such a violent method is rare because it is unethical.

Even if you support Gateway including DRM to thwart clones I can't imagine you wish that users have their 3DS destroyed when there are other solutions such as improved obfuscation and crypto. As such I encourage everyone to contact them and clean up this bickering and panic surrounding 3DS cards. This will create a better atmosphere for potential customers and those already who already own 3DS cards. Otherwise I fear this could all lead to a mass rebranding of many cards (Gateway included) in an effort to avoid the stigma of bricking, forcing everyone to rebuy cards. Their email can be found on the Contacts tab on the official Gateway website.

I'll join in for the good of my fellow man. If I can help gateway owners in any way, I'll help. What's their email?
 

Xzi

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Oh my God, this is naive beyond words, they're fully aware of all this and they don't give a flying pig about anything other than their profits. You'll get "GW is 100% safe but if an impossible happens, we'll fix your 3DS. Or you can use v1.2 if you're really paranoid" copypasta. I'm still interested in the wording, though, so please post their reply, if any.
OP posts reasonable advice, this guy posts a whiny, off-topic rant. Way to go.
 

kyogre123

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I already emailed Gateway (as I am a Gateway customer) asking some points in a unbiased way. This means, I didn't accuse them for doing a conspiracy against clone users whatsoever.

Personally, I doubt they will actually give a straight answer, as they seem a bit entitled in saying that their work is bug-free, but let's see what they are going to respond. Maybe they won't show reluctance this time.
 

RikuCrafter

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Hello. I am interested in purchasing a Gateway 3DS, but I have a few questions. Please answer all that you can.
1. Is base support for 6.3 and above being worked on?
2. I have read many reports of a "brick code" being implemented to stop clones, but that it has accidentally affected Gateway users too. In regards to that, will the code be dropped in future firmware releases?
Thank you for your time.

I've emailed this. Interested to see what I get back (I threw the first question in since I'm genuinely interested to see what they say)
 

Kallo

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Kudos to those sending emails. If consumer backlash can persuade a huge and rigid companies like Microsoft to backpedal on over the line DRM, a small team of individuals whose livelihood depends on the success of their product can as well.
 

bkifft

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Yeah. Why not start an email DDoS. But please put r4i, orange and 3dslink in the cc (in case you can't find their email adresses just use webmaster@[domain].[topleveldomain]). Then we can even brag about how much better the competitors support is compared to gateways!
 

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