Gaming Wireless problem

[Twiffles]

My neighbors (who own the wireless I'm using) bought a new computer with Vista, and this adapter dongle to use it wirelessly. It worked fine until recently. They had a virus and asked me to see if I can fix it, so I did a system restore. Now the wireless adapter thing can only detect the router but not connect to the internets. Any solution to this?

 

[Agjsdfd]

More details?
Does it say "Out of Range"? or whats the error?

 

[Twiffles]

Like it will connect the the router and not the internet. Yet I can connect to the same router with my PSP and it'll connect to the internet.

They activated Norton and the system restore point was before Norton was installed, is that a factor in this? I dunno.

 

[Jiggah]

Uninstall the driver and reinstall.

 

[tredes]

yeh id probly just try and reinstall the drivers for the wireless dongel!

any progress yet?

 

[superrob]

Well try first a differnt USB port.

If thats not working try to uninstall the drivers, reboot and reinstall.

 

[GrayFox Cap]

Depending on the type of virus, it could have damaged some files that are required to transmit internets data. The ol'days of mal-ware targetting the Winsock comes to mind.