So for the past few weeks I've been having a nagging issue with the Windows 10 Mail app. While it's nice (Notifications, the new layout, and its simplicity), I haven't been using it because the app seems to keep breaking on me.
I cannot sync my emails from my Outlook account at all, nor can I send anything. When I dug into the app, I found that my account type (Settings -> Accounts -> <My Outlook account>) changed from Outlook (Which it is named by default) and changed it, all by itself, to an Exchange-based email. I was told on another forum that if I change to a local account (So I can remove the default email), then switch back to a Microsoft account, and re-add my Outlook email, it will fix the issue, so I did that.
However, upon opening the app, re-adding my email, and closing/reopening the app, my Outlook email, yet again, turned into an Exchange-based email, without asking me or prompting me or anything.
I'm not sure if perhaps it's because I have an Office 365 subscription and it's thinking I use Exchange, but I'd really like to fix this so that I can receive the email on the account that I've used for almost 10 years.
Additional info:
Mail version: 17.6224.42281.0
Windows version: 10.0 (10420)
As well,
1. Outlook on a web browser works properly, it's been my go-to for the last while while I've had this issue. My account on the Mail app also works properly on other devices (Both another Windows 10 device and various Android devices).
2. Because my Windows Live account is connected, it automatically configures the app properly, and while it does identify the Outlook account correctly, after a few minutes the application automatically changes the account type.
