Hardware Wii U Pro Controller - Battery Led and charging issue

[Willsito_GG]

Hello team,

Recently, I have been playing and charging my Wii U Pro Controller normally, but yesterday, I realized that the Battery Led is not turning on when plugging it to the Wii U to charge it. The controller works properly and the Wii U says that it has 2 lines of battery, and when I plug it to the Wii U, I see the “wired” icon within the controller configuration window, that “shows” that the controller is being charged.

What I see after 4 hours of the controller being plugged to the turned on Wii U, is that the led of the controller is still off, the controller still works, and when I unplugg it, the battery that the Wii U says it has is the same 2 lines that It had 4 hours ago....

I have to say that is same thing is happening to my other Wii U Pro Controller, with the difference that this one seems to be fully charged since the Wii U shows 4 lines of battery....

The only ”weird” thing that I recently did, is to charge both controllers with my iphone original charger (for sure is original).

I have already tried to take the batteries out from both controllers, wait 10 minutes, but same thing still there....

And now questions:

Is it expected?
Do this happened to any of you?(or something similar)
How did you solve it?

Thanks in advance,

Best regards

 

[Trylk248]

Did you tried with another battery (different one) ? If it happens with any batteries, the controller is malfunctionning and you should get a refund a buy a new one.

 

[wicksand420]

Is it a real wii u pro controller of a after market one?

 

[Willsito_GG]

Hello,

I am absolutely sure that both controllers are official ones.

The thing is that I dont have another batteries... Do you recomend me any?

 

[Willsito_GG]

Could it be that the cable is the one which is causing the problem?

 

[wicksand420]

Have you tried to plug your controller onto your computer or usb wall adapter?

 

[Willsito_GG]

Yes I did, and I got the same result: no charging nor turned on led.

 

[tbb043]

Are you using the front ports or back ones? Try the other ones just see what happens.

 

[Willsito_GG]

Are you using the front ports or back ones? Try the other ones just see what happens.

I have tried the backs, the fronts, computers, iphone charger, android charger....

And I am starting to think that maybe the cable has to be “special”? Could it be?

 

[wicksand420]

I have tried the backs, the fronts, computers, iphone charger, android charger....

And I am starting to think that maybe the cable has to be “special”? Could it be?

That's possible, although the cord that came with mine didn't look too special.

 

[Willsito_GG]

Hello team,

Finally, I came back home and tested 2 new cables with happy ending: they are charging normally!

So, in conclusion, the cable we charge the Wii U Pro Controllers with, is a really important point.

Note the orange led on:

Regards