We work in small IT company

[SayedHasni]

Our tasks to manage mysql databases via MySQL 8.0. Usually we haven't problems. Nevertheless today we haven't been able to open it. And now we need any fresh thought.

 

[DeoNaught]

Try turning it off, and then back on again.

 

[Joom]

Uh huh...It's kinda pertinent to know what kind of server you're running. Also, you're an IT company that can't figure out how to read error logs. Alright.

 

[GreatCrippler]

Wow, the amount wrong with this... The application won't open? You can't access the database? How is network access otherwise? Server issues perhaps?

 

[Taleweaver]

Uh huh...It's kinda pertinent to know what kind of server you're running. Also, you're an IT company that can't figure out how to read error logs. Alright.

...or give proper description of the error (what happens if you try to open it?).

@SayedHasni: My response would be "restore the backup of the last known database", but this is assuming the problem is within the database itself (changed passwords, corrupted data...that sort of thing). So before that, ensure that it's not something like this, because this can backfire on your whole company.


...by the way: can we charge consultancy costs for doing your work?

 

[ertaboy356b]

Just read some logs man, it's not hard.

 

[Originality]

Try turning it off and on again.
Check if it’s just you or if others are also affected.
What has changed prior to the issue arising?
Did you click on any suspicious links or emails?
...etc, those would be the usual lines of enquiry.

Otherwise I would check if the servers were still operational, networks working, drives functional, etc. Reading logs would speed things up because they usually give the earliest notice of things going wrong, but sometimes you have no choice but to open things up and diagnose each part of the chain.

 

[FAST6191]

Be aware people that we often get spam like this.

Someone new asks, say how do I open a corrupt document of blah format. (or find replacement laptop batteries, toner/ink replacements, fix an email database, server/website software...). While the forum does host many technically capable members it is a still a gaming one so why one would sign up to ask here*, as opposed to spiceworks or ? exchange or even a plausible reddit group, I never know.
1 day later someone else joins saying this rather obscure software [that I am totally not affiliated with and despite there being perfectly free software what functions just as well and may even be being used to do it] will do what you want.

*some sign up to new forums that theoretically specialise in what they want, others take a punt on a place they are already a member of. Both can have a reasonable chance of yielding results.

 

[Taleweaver]

1 day later someone else joins saying this rather obscure software [that I am totally not affiliated with and despite there being perfectly free software what functions just as well and may even be being used to do it] will do what you want.

So you're saying that this is basically a 2-pronged attack and suddenly some new guy (who is associated or even the same guy as the OP) will join this forums, saying something like "Hi...despite that vague description of a problem that can have hundreds of causes and lack of feedback on the troubleshooting attempts, I can conclude that your problem can be solved with...Problemfixer.exe. Problemfixer.exe is a cheap but priceless toolkit of software engineering, designed to track and solve any problems with SQL, PL-SQL, pymssql mysql and yoursql, on all operating systems on all versions that have ever been released and will be released in the future. I'm totally unaffiliated with problemfixer.exe, though I'll gladly come over and provide free oral sexual intercourse requested by problemfixer.exe users. " ?

Well...it's a possibility. While I don't think it'll be a successful strategy, it could be.

 

[FAST6191]

It has happened quite a few times now -- those examples were actually ones I have seen here.

Equally it is probably not as much a sales strategy as a google ranking increase (all these good sites that rank highly have a good thread recommending, or at least linking, our product, we must be good).

Similar idea to all those facebook like farms liking everything and then the stuff you pay them for so they don't get detected as spam.