Stuck on black screen with "Failed to mount CTRNAND"...

Discussion in '3DS - Flashcards & Custom Firmwares' started by Mylkla, Jan 6, 2017.

  1. Mylkla
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    Mylkla Member

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    Hello everyone. Long story short, I am selling this console and the buyer asked if I could use 3DSident to verify the screens. He has bought the console but has yet to pay because he wants to make sure they are indeed IPS. I knew it was a 3DS hack, but I knew nothing about it. I tried to do my best as a seller and said I would do it if he could teach me, so that I can reassure him that it is indeed what I stated. Little did I know, it was this much work and very very confusing....I have absolute no knowledge but he said it was fairly simple and I followed the link he provided. I am currently following this guide: https://3ds.guide/installing-arm9loaderhax.html

    I am completely new to this and am currently stuck in the process. Everything was going quite well until I was starting to install arm9loaderhax. While I was starting on Section II in the guide, I went to the browser and suddenly my console just basically "skipped" the whole process and went to Section III - Configuring Luma3DS. I asked the buyer and I guess he thought everything was going right, so I followed the steps and marked what I wanted and now I am stuck at the oh so loving. "An error has occurred: Failed to mount CTRNAND" and when I click any buttons, it just shuts off and doesn't reboot.

    So basically I don't know what to do since the buyer went to sleep and I'm stressing and worried that I might just have messed this console up.

    I'm pretty sure the buyer won't bail on me but I just want to feel reassured since there's not much he can do and I'd rather have more people's opinions to help get me going.

    Thanks in advance and I will provide as much info as I can!!
     
    Last edited by Mylkla, Jan 6, 2017
  2. rikumax25!

    rikumax25! Keyblade Wielder

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    • If you get a “Failed to mount CTRNAND” error, just continue to the next section
     
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  3. Quantumcat

    Quantumcat Dead and alive

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    Also, you didn't need to install a9lh. You can just run 3DSident from the homebrew launcher (using soundhax as entrypoint).
     
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  4. Mylkla
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    Mylkla Member

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    Yes that is what I tried since the guide also said to just continue, but it won't reboot like it should. I tried but it just goes back to the same screen and that's freaking me out. It's basically "stuck" at that screen no matter if I press any button, it will go back. I have been doing my best to "hack" this 3DS since 6pm and it's already 12:30am..still at lost T_T
     
  5. Quantumcat

    Quantumcat Dead and alive

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    • Check your luma/payloads folder to make sure you didn't misspell it
    • Redownload Hourglass9 in case it was corrupted
    • Try a new SD card
     
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  6. Mylkla
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    Mylkla Member

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    well.....I guess that is too late for me now? Is there anyway I can restore it back to it's original non-hack state? I don't want to risk doing anything if I might "mess it up" since he said he hacked one last night and was fairly easy. I've provided pictures and all that but he had a bad experience so wanted me to use the 3DSident.

    Also to follow up with your other reply:

    I have used the F3X that was provided on the site and it shows that the SD card is in good shape, so thank goodness!

    — Posts automatically merged - Please don't double post! —

    I have a feeling that it is messed up from the process of installing arm9loaderhax. Whole process was basically skipped except for entering the url/link since I didn't have any options to "full install" because it just disappeared to Luma3DS.
     
    Last edited by Mylkla, Jan 6, 2017
  7. rikumax25!

    rikumax25! Keyblade Wielder

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    boot while pressing start and see if hourgass9 boots
     
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  8. Mylkla
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    Mylkla Member

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    yes! it says Hourglass9 v1.35 with a dragon on the lower screen :D at least something is different now..but what do I do? Sorry for the trouble!
     
    Last edited by Mylkla, Jan 6, 2017
  9. Xiphiidae

    Xiphiidae

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    Now you can restore your NAND backup and continue with the guide.
     
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  10. rikumax25!

    rikumax25! Keyblade Wielder

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    Off topic: you shoud charge him more for doing extra job on the console (most people dont softmod for free)

    — Posts automatically merged - Please don't double post! —

    Also a9lh installed correctly
     
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  11. Mylkla
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    Mylkla Member

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    I'm sorry for being really stupid right now, but I don't think I have backup...... I don't even know what any of these words mean and which one I'm suppose to press (SysNAND Backup/Restore, EmuNAND Backup/Restore)?

    - How am I suppose to charge him more, if he didn't even pay yet xD
     
  12. mchew

    mchew Advanced Lurker

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    This guy just wasted 1hr+ of your time

    What's in the "files9" folder?
     
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  13. rikumax25!

    rikumax25! Keyblade Wielder

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    sysnand -> sysnand backup (keep a9lh) and select either sysnand.bin or sysnandmin.bin
     
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  14. Mylkla
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    Mylkla Member

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    McChew: He wasted half of my night (6pm ~ 1am) and he didn't say a thank you yet....-______-

    Files9 .. I would have to check my SD card but it's currently doing the wrong thing I think...

    Rikumax: I think I just messed it up -_- it didn't show sysnand but the NANDmin.bin and I clicked it and it started and I can't stop it x_x
     
  15. mchew

    mchew Advanced Lurker

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    nandmin is your nand backup, you're good
     
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  16. rikumax25!

    rikumax25! Keyblade Wielder

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    i think he tried to trick you to do the job for him XD
     
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  17. Mylkla
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    Mylkla Member

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    McChew: Phew, ok now my hard work didn't go bye. Thank you T_T

    Rikumax: Seriously..that's how I feel now. Is it bad to charge him extra? I mean, I don't think I can change the price listing anymore....but omg, I'm actually new to the 3DS and I can't believe this is so stressful ..
     
  18. rikumax25!

    rikumax25! Keyblade Wielder

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    Like..... i would. It was your first time and you spent so many time on it
     
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  19. Mylkla
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    Mylkla Member

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    Haha I don't even know how to start the conversation though......
    Besides how much extra is that anyways xD

    Oh and it just got done rebooting and I am actually in the home screen right now! Is there anything I should do?
    Do I continue on with the hack or is there any way for me to use the 3DSident?

    Thank you so much, without you...I would be stressing even more T_T
     
  20. rikumax25!

    rikumax25! Keyblade Wielder

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    Continue the guide until you install a bunch of cias, after that you can boot homebrew launcher and grom there 3DSident
     
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