Realhotstuff order not recieved yet

Discussion in 'Online Stores and Purchases' started by 96hondaex, Jun 30, 2011.

  1. 96hondaex
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    96hondaex GBAtemp Regular

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    Ordered an Acekard 2i on 6/14. Still waiting on it. I inquired twice already about it and they asked me to wait a couple more days each time. I asked for a refund on Monday 6/27 and never heard back from them. I've ordered from them before and never had a problem not sure whats going on.

    [​IMG]
     
  2. Schlupi

    Schlupi Gbatemp's Official Earthbound Maniac™

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    Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...
     
  3. 96hondaex
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    96hondaex GBAtemp Regular

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    I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.
     
  4. Nujui

    Nujui I need something to do.

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    Trust me, it takes a bit. I ordered a R4 from them before, took a bit before it came, they make take a bit, but they're reliable.
     
  5. Zaertix

    Zaertix GBAtemp Advanced Fan

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    I'm unimpressed with RHS as it is. I've submitted about 30 tickets to them over the course of a year to get my password reset on my main account (my email was hacked and I lost access) and they never respond. As to it still being in transit, yes call USPS. That shouldn't happen... especially 11 days.
     
  6. Nujui

    Nujui I need something to do.

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    It took almost that amount of days for my stuff to arrive.
     
  7. RoMee

    RoMee ??

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    RHS can't control what happens with USPS
    this is a USPS issue you need to call USPS
     
  8. Schlupi

    Schlupi Gbatemp's Official Earthbound Maniac™

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    THIS. They sent it out; it's being tracked. It's in USPS's hands now; RHS cant do anything about bad mail service.
     
  9. 96hondaex
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    96hondaex GBAtemp Regular

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    I've called my local post office and asked RHS to call theirs but got no reply.
     
  10. durpy

    durpy Member

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    i don't see how this is an issue with RHS, they've done their part. its really strange how they haven't updated the status of it ever since it was received by the post office. i mean its been freaking 15 days!

    what excuse did the post office give you, or are they just as clueless?
     
  11. 96hondaex
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    96hondaex GBAtemp Regular

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    I was told because of the tracking dates being wrong it probably hasn't even been shipped yet. That it might mean a label was printed and that's it.
     
  12. Schlupi

    Schlupi Gbatemp's Official Earthbound Maniac™

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    That's BS; the item clearly has been shipped. That would only be possible if it said "Electronic Shipping Info Recieved", but it HAS been processed through their post office (supposedly) and on its way to you. Who knows; maybe the plane it was in crashed.
     
  13. RoMee

    RoMee ??

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    yeah I agree with Schlupi, it's B.S.
    this, (Processed through Sort Facility, June 15, 2011, 5:18pm, TRENTON, NJ 08650) means they have it
    the only way you can get this update on your tracking is if USPS scanned it at their sorting facility
     
  14. 96hondaex
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    96hondaex GBAtemp Regular

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    I was hoping RHS would contact their local USPS office and ask about the package.
     
  15. Guild McCommunist

    Guild McCommunist (not on boat)

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    They're pretty good with service, I've pretty much stuck to them for anything related to flashcarts. I'll always give them props.

    They could be trying to work it out with USPS before sending you the info. Only issue I had with them was them sending the wrong sized 3-in-1 which they quickly fixed. Otherwise I've ordered 3 Acekards from them outside of that (for my friend, dad, and self) and I've received every item in a day or two (I live like 20 minutes from their warehouse I think).
     
  16. cynful09

    cynful09 Member

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    Send me a PM with the email you registered the account under. I can reset your password. I do apologize that no one has responded.
     
  17. lightakejerry

    lightakejerry Advanced Member

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    Hi guys, I checked cheapr4i.com and found they were selling fake acekard 3 since AK team have posted a statement in the official website says they never used the words "Acekard3", please check here...
     
  18. phantastic91

    phantastic91 GBAtemp Advanced Fan

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    when i use to order stuff from them years ago, it usually takes two to three days to come without fail at the cheapest shipping speed option
     
  19. lightakejerry

    lightakejerry Advanced Member

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    Why to words"Acekard 2i" pointing to cheapr4.com in your review? We'll find that they're selling the fake Acekard 3 after follow the links...