Realhotstuff order not recieved yet

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96hondaex

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Ordered an Acekard 2i on 6/14. Still waiting on it. I inquired twice already about it and they asked me to wait a couple more days each time. I asked for a refund on Monday 6/27 and never heard back from them. I've ordered from them before and never had a problem not sure whats going on.

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Schlupi said:
Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...


I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.
 
96hondaex said:
Schlupi said:
Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...


I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.
Trust me, it takes a bit. I ordered a R4 from them before, took a bit before it came, they make take a bit, but they're reliable.
 
I'm unimpressed with RHS as it is. I've submitted about 30 tickets to them over the course of a year to get my password reset on my main account (my email was hacked and I lost access) and they never respond. As to it still being in transit, yes call USPS. That shouldn't happen... especially 11 days.
 
Zaertix said:
I'm unimpressed with RHS as it is. I've submitted about 30 tickets to them over the course of a year to get my password reset on my main account (my email was hacked and I lost access) and they never respond. As to it still being in transit, yes call USPS. That shouldn't happen... especially 11 days.
It took almost that amount of days for my stuff to arrive.
 
96hondaex said:
Schlupi said:
Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...


I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.

RHS can't control what happens with USPS
this is a USPS issue you need to call USPS
 
RoMee said:
96hondaex said:
Schlupi said:
Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...


I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.

RHS can't control what happens with USPS
this is a USPS issue you need to call USPS

THIS. They sent it out; it's being tracked. It's in USPS's hands now; RHS cant do anything about bad mail service.
 
RoMee said:
96hondaex said:
Schlupi said:
Considering the item is STILL IN TRANSIT... impatient. Obviously it's a mail carrier issue; call USPS and talk to them. It should have taken about 3-5 days if shipped by USA RHS...


I'm not impatient at all. I want to give this to my son who has a birthday on 7/7. Looks like that's not going to happen.

RHS can't control what happens with USPS
this is a USPS issue you need to call USPS


I've called my local post office and asked RHS to call theirs but got no reply.
 
i don't see how this is an issue with RHS, they've done their part. its really strange how they haven't updated the status of it ever since it was received by the post office. i mean its been freaking 15 days!

what excuse did the post office give you, or are they just as clueless?
 
durpy said:
i don't see how this is an issue with RHS, they've done their part. its really strange how they haven't updated the status of it ever since it was received by the post office. i mean its been freaking 15 days!

what excuse did the post office give you, or are they just as clueless?


I was told because of the tracking dates being wrong it probably hasn't even been shipped yet. That it might mean a label was printed and that's it.
 
96hondaex said:
durpy said:
i don't see how this is an issue with RHS, they've done their part. its really strange how they haven't updated the status of it ever since it was received by the post office. i mean its been freaking 15 days!

what excuse did the post office give you, or are they just as clueless?


I was told because of the tracking dates being wrong it probably hasn't even been shipped yet. That it might mean a label was printed and that's it.

That's BS; the item clearly has been shipped. That would only be possible if it said "Electronic Shipping Info Recieved", but it HAS been processed through their post office (supposedly) and on its way to you. Who knows; maybe the plane it was in crashed.
 
96hondaex said:
durpy said:
i don't see how this is an issue with RHS, they've done their part. its really strange how they haven't updated the status of it ever since it was received by the post office. i mean its been freaking 15 days!

what excuse did the post office give you, or are they just as clueless?


I was told because of the tracking dates being wrong it probably hasn't even been shipped yet. That it might mean a label was printed and that's it.

yeah I agree with Schlupi, it's B.S.
this, (Processed through Sort Facility, June 15, 2011, 5:18pm, TRENTON, NJ 08650) means they have it
the only way you can get this update on your tracking is if USPS scanned it at their sorting facility
 
They're pretty good with service, I've pretty much stuck to them for anything related to flashcarts. I'll always give them props.

They could be trying to work it out with USPS before sending you the info. Only issue I had with them was them sending the wrong sized 3-in-1 which they quickly fixed. Otherwise I've ordered 3 Acekards from them outside of that (for my friend, dad, and self) and I've received every item in a day or two (I live like 20 minutes from their warehouse I think).
 
Zaertix said:
I'm unimpressed with RHS as it is. I've submitted about 30 tickets to them over the course of a year to get my password reset on my main account (my email was hacked and I lost access) and they never respond. As to it still being in transit, yes call USPS. That shouldn't happen... especially 11 days.

Send me a PM with the email you registered the account under. I can reset your password. I do apologize that no one has responded.
 
Hi guys, I checked cheapr4i.com and found they were selling fake acekard 3 since AK team have posted a statement in the official website says they never used the words "Acekard3", please check here...
 
96hondaex said:
Ordered an Acekard 2i on 6/14. Still waiting on it. I inquired twice already about it and they asked me to wait a couple more days each time. I asked for a refund on Monday 6/27 and never heard back from them. I've ordered from them before and never had a problem not sure whats going on.

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Why to words"Acekard 2i" pointing to cheapr4.com in your review? We'll find that they're selling the fake Acekard 3 after follow the links...
 

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