Thats what I see how a lot of companies treat people. A little voice here and there never does any good. Thats how most of the companies act that my work order from. We have no choice but to accept it and wait. Being a smaller means that you can't pay as much, which also means that they will pay attention to you last. That's how China works. I don't like it at all either and I understand that you are frustrated. Since I work in situations like this I knew that I probably should shove more money in their faces... Only way to get a solid answer. I agree that 3ds-flashcard might be a little bad, but it seems to be short staffed and is on the other side of the world. They are sleeping as I type this. Kinda hard to get ahold of someone when that is the situation. I also blame the flood of orders in, and im guessing that they didnt think that it would explode that much.Sure, if you want to run your business that way, that's fine. But what's also part of business is when your customers speak publicly about your practices. IMO, and honestly what I believe to be most other's opinion as well, orders should be shipped in the order that they were received. How fast it gets to you AFTER that depends on how much you paid for shipping.
Holding on to stock and sending it somewhere else instead of fulfilling orders that were already placed over a month ago is shit. I realize I didn't pay for fast shipping, but that doesn't account for why my order hasn't even SHIPPED yet when I ordered on day one. Had it shipped on the 16th like they originally said, it would be at my door this week more than likely. As of this morning, my Pro STILL hasn't shipped and I had to pay EXTRA to have them ship it from the US now because their US stock just arrived.
Their US stock is made up of first batch orders that should have gone to people who ordered day one. Not as extra stock in their US warehouse for people who order today.
It sucks and that is your decision to not order from them again. This whole thing was rushed and it didn't help the re-sellers in any case at all either lol