Problem with 'Powersaves'

Discussion in '3DS - Flashcards & Custom Firmwares' started by Frozenpanda, Mar 19, 2014.

  1. Frozenpanda
    OP

    Frozenpanda Newbie

    Newcomer
    1
    0
    Mar 15, 2014
    Gambia, The
    Hey you guys. :)
    I already asked a few people here but now I need to open a threat for my problem because it's still not solved.

    I bought a Powersaves-device from Amazon a week ago and I thought it works fine but it won't detect some games like Mario Kart 7, Harvest Moon - Tale of Two Towns and Nintendogs + Cats. I tried the licking-method, didn't worked. I used another cable, didn't worked too. After 2 days of trying to fix it I contacted the support on various emails but I get no response until now. I bought another one just to check if the device is broken but the second one had the same Error-message: "We have codes/saves for this game but this specific cartridge is not supported yet, please contact support." - Well, I sent back both devices and ordered 2 new ones. Same message, same problem. I read something about the gameversion of Mario Kart 7 but I always had the 1.1 preinstalled. I even asked the seller if the license is really for EU and not for JP or US because in the XML file the Region sometimes changed to EU and sometimes to JP. I really don't know what to do. I hope that someone can help me. :3
     
  2. panmusic

    panmusic GBAtemp Advanced Fan

    Member
    833
    34
    Sep 11, 2009
    Greece
    I have similar problems with Powersaves.I wish someone will give a solution.
     
  3. Plunt

    Plunt GBAtemp Regular

    Member
    143
    40
    Nov 21, 2010
    Canada
    Ontario
    Based on my own and other users reports it would seem that are indeed different cart versions of games. You could always try making a backup of the saves that don't work (with your power saves device) and email them to datel with an explanation of your problem in hopes that they might add support in the near future.


    Edit: after thinking about it for a few minutes, that may not work if datel are using a modified 3ds to create the codes. They may need a physical copy of the different cart (or a dump of said ROM version) in order to create the codes. This is just speculation though as I'm not sure how datel makes their codes
     
  4. gamesquest1

    gamesquest1 Nabnut

    Member
    GBAtemp Patron
    gamesquest1 is a Patron of GBAtemp and is helping us stay independent!

    Our Patreon
    14,165
    9,523
    Sep 23, 2013
    they would probably just have to check the saves from the different cart, usually there isn't much difference between saves when a update is applied, they probably just have to make sure and test them before they start editing peoples save, just in case something is different and it breaks your save

    maybe if you offer to send them a copy of your save so they can take a look, and maybe say you would be happy to test it if they don't have access to that specific version of the cart....but i'm not sure they may indeed want to test it themselves before they put anything out

    it would probably help them to give them a few details about your save so they can try verify data hasn't been moved about, i.e just say how many coins etc you had when you dumped the save
     
  5. Plunt

    Plunt GBAtemp Regular

    Member
    143
    40
    Nov 21, 2010
    Canada
    Ontario


    Then only game I'm having issues with is OoT3d I will try and send them an email with details about my save.

    What email address have people successfully received a reply from?
     
  6. panmusic

    panmusic GBAtemp Advanced Fan

    Member
    833
    34
    Sep 11, 2009
    Greece
  7. Plunt

    Plunt GBAtemp Regular

    Member
    143
    40
    Nov 21, 2010
    Canada
    Ontario
    I filled out the form on the customer support page explaining my issue and offered to send my save in order to verify the issue. I'll wait a few days for a response before I try and email them the save file.
     
  8. Kaphotics

    Kaphotics badc0ded

    Member
    611
    460
    Sep 10, 2010
    United States
    sending a copy of your save file will do absolutely nothing; they cannot decrypt/encrypt without data from the ROM.

    they just have to add support for the game ID.