Gaming printer troubles

[ZenZero]

hi,

I am having a bit of a problem with my printer (Canon PiXma ip5000)
basiccly, it will not print black ink. i have tried everything that the instruction manual says to do and i have done everything i can think of to get it working again - but with no results, all the other colours print fine, leading me to think that it is the printer head

Does anybody know of a solution?

 

[FAST6191]

Printers are a pain when they play this game.

First step if it has an internal test or internal functionality for cameras do so as that will reveal lots.

Second step is that it apparently works in linux ( http://www.openprinting.org/show_printer.c...on-PIXMA_iP5000 ), I suggest something like puppy linux as it is a great liveCD with very good driver support.

If both (well either) work I would call driver issues (especially if you used a CD to install it rather than downloading them), if not then start on hardware. Alas I do not know the model and will have to read up before I jump in there.