Need help with a Mac

Discussion in 'Computer Games and General Discussion' started by Burt0, Feb 13, 2010.

Feb 13, 2010

Need help with a Mac by Burt0 at 11:27 AM (784 Views / 0 Likes) 5 replies

  1. Burt0
    OP

    Member Burt0 GBAtemp Regular

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    Hey guys,

    I have a macbook here that i'm trying to fix for a friend.

    The problem is it keeps shutting down about 3-4 minutes after it boots up.

    I checked the sleep settings and set them to "never", checked the battery and reset the PMU, then I ran the hardware test from the mac osx disc that came with it and the results said everything was fine. So now it has to be a software problem and I want to format and reinstall snow leopard but when I try to backup his photo's and documents to an external hdd, the computer turns itself off after a few minutes.

    When I ran the hardware test the machine stayed on for an hour plus so there's definitely a corrupt file or something wrong within the OS.

    My question is how can I backup his data without booting into the OS? Is there something like a bootable file manager I can load from a cd? If not, can I take the HDD out and put it in my windows pc and backup from there?

    All help and comments are appreciated

    Thanks very much.
     
  2. yesjohn

    Newcomer yesjohn Advanced Member

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    Windows doesn't see the hdd.

    call apple when you have warranty
     
  3. Dialexio

    Member Dialexio GBAtemp Advanced Maniac

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    Just go for it and try reinstalling Snow Leopard. There's nothing to lose; it will not reformat and wipe out his stuff, provided he doesn't save his pictures in funny places (like /System or /usr).
     
  4. nitrostemp

    Member nitrostemp GBAtemp Maniac

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    but you can boot a live linux cd and copy them if you want
     
  5. Burt0
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    Member Burt0 GBAtemp Regular

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    Thanks guys,

    I should have used the linux live cd but I ended up pulling the hdd out and putting it in my windows pc.

    I used a program called "macdrive" that allows windows to view mac drives.
     
  6. nitrostemp

    Member nitrostemp GBAtemp Maniac

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    yea there is no such thing as not being able to read a drive format on windows
     

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