Hey everyone,
I just received an eBay order for a red N3DSXL. It was advertised with a broken home button, and the back plate screws "taken off for easy access to the micro SD". I accepted this when I bought it, but after receiving it I opened it up to check the board inside. There is one screw missing from the board, and the socket for the home button ribbon cable is smashed up, which is obviously why it doesn't function. The screw covers on the top screen have also obviously been removed. The circle pad is also a replacement, because the feel is completely different from the circle pad on my other N3DS (correct me if I'm wrong that the circle pads are the same on each model.)
What would your advice be in this situation? I'm not experienced with eBay refunds, so I'm not sure if signs of screen tampering, a missing screw and a different circle pad are enough to warrant a refund. I can also post photos if any of you would like to see.
Thanks in advance.
I just received an eBay order for a red N3DSXL. It was advertised with a broken home button, and the back plate screws "taken off for easy access to the micro SD". I accepted this when I bought it, but after receiving it I opened it up to check the board inside. There is one screw missing from the board, and the socket for the home button ribbon cable is smashed up, which is obviously why it doesn't function. The screw covers on the top screen have also obviously been removed. The circle pad is also a replacement, because the feel is completely different from the circle pad on my other N3DS (correct me if I'm wrong that the circle pads are the same on each model.)
What would your advice be in this situation? I'm not experienced with eBay refunds, so I'm not sure if signs of screen tampering, a missing screw and a different circle pad are enough to warrant a refund. I can also post photos if any of you would like to see.
Thanks in advance.