expect 1-2 weeks for batch 1 and 3-4 more weeks for batch 2 guys
b2 shipped June 27 from china (7-10 days) to arrive in usa
b2 packaging and placing orders (7-10days) to ship out
b2 shipping to your house or p.o. box (7-10 days) to receive
I estimate a 15-30 day wait for batch 2 on this dy June27. Anything longer than 30 days demand a full refund, no -7% bs.
The problem with your timetable is that batch 1 people were told the item has been "in hand" for 7 days now yet not a single one has shipped. Once the SX Pro's arrive at MCD headquarters, they apparently sit there for some random number of weeks before they'll ship. Batch order 2 shipped from China on the 26th or 27th (but seeing as how MCD has been caught lying more than once now, don't assume that June 26/27 ship date is accurate) and lets say it takes 10 days to get to the USA. It will sit at MCD for at least 7 days, probably more, before the fulfillment center gets them and since they don't work on days of the week that end in 'y', there is no way of know if/when you'll get your order.
Cancel your order and move on.
--------------------- MERGED ---------------------------
I feel bad for the guy but at the same time it just sucks. I just wish MCD had a better customer notification system in place where buyers can at least truly know when their order will ship. If it's unknown, say so and the hate emails and posts will stop.
Offer the option for the customer to wait it out, offer a discount, or cancel. As a business, when presenting a message or reply in a message or forum, type neatly and make your points clear and precise. And for goodness sake, don't attack the customer, ever, regardless how they treat you. (You called me a liar so I'm gonna cancel your order) neener neener neener, Seriously? Source
Please, Basic Customer Service etiquette. No one should have to keep checking posts on a forum to see if anyone reported receiving an e-mail from MCD with an update. Send everyone that ordered a mass e-mail and them what is going on. Otherwise this is really going to hurt future business.
To make up for the lies, when batch 1 actually arrives (and it hasn't yet), he should overnight all the packages for free.