Joycon Drift and Nintendo Support

TheZoc

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Hi there,

I've started to recently have the dreaded joycon drift while playing metroid :/
Unfortunately it started to happen in the joycons that came with a nintendo switch I purchased in ebay.

Is anyone familiar with the process to send them to nintendo to get them replaced?
Also, is there a cost involved?
I tried looking at the website, but it asks for a bunch of personal information, so I'd like to know if that's a safe route to go, or if I'll get a crazy expensive charge after all my info is entered.
Ah yeah, I'm currently living in the UK, if that makes a difference.

Thanks in advance!
 

godreborn

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turn around time isn't too bad with joycons. if it's joycon drift, they should fix it for free even if they're out of warranty. it might take maybe a week. the place I sent my joycon to when it would no longer charge was a place in salt lake city Utah.
 

jnl1

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If you have a legal bill and your switch is still in the 1 year warranty they do it free of charge (at least this was the case for me here in Germany).
 

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