Gaming HELP, Virus :(

[ACWWFAN]

ok so i was getting on ---SIDE NAME REMOVED--- and after i log in this "anti virus" thing pops up & tells me how im at risk etc. i exit out as fast as possible but now i have some stupid thing on my toolbar thats telling me my computers being hijacked etc. its actually the virus though. it calls itself XP Antivirus Pro 2010. i dont have any anti virus software right now... i kept meaning to get some...can someone help me remove this please?

Posts merged

oh and when i open up internet explorer it tells me i need to install the program & i cant get anywhere, im on my dsi :/.

 

[Rydian]

http://www.computerhope.com/issues/chsafe.htm
Can you get online in safe mode?

 

[ACWWFAN]

no

 

[geoflcl]

Apparently a few other people on the McAfee forums have experienced this little problem.

But while skimming through, the solution seems to require another internet-connected computer, and a flash drive.

It's worth posting anyway, though:
Yup

 

[ACWWFAN]

omfg, my dsi wont load the damn page, any other solutions people?

 

[Thunder_Struck]

As you boot your computer, load task manager as fast as possible. Wait for the virus to load, and pop up on task manager , and then end it. Then just get any malware remover to get rid of it.

 

[ACWWFAN]

like after i log onto my account on my computer? also, i tried looking, do i look under processes or what? didnt find anything suspicious...

 

[steveo581]

a good malware remover is Malwarebytes' Anti-Malware. Maybe if you try enough times you can use internet explorer to download it. I've used it before and it works like a charm. You could always dl onto a flash drive and install onto your infected computer I think.

 

[ACWWFAN]

ok i just tried the task manager & it sorta worked...like when the malware thing popped up at the boot up i clicked end task under applications & it did the trick, then i tried opening ie & it popped up again & returned on the toolbar. just retried AGAIN & it worked, its nolonger on the toolbar, so should i try malware bytes now?

 

[Hakoda]

ok i just tried the task manager & it sorta worked...like when the malware thing popped up at the boot up i clicked end task under applications & it did the trick, then i tried opening ie & it popped up again & returned on the toolbar. just retried AGAIN & it worked, its nolonger on the toolbar, so should i try malware bytes now?

Well according to this site, XP Pro Antivirus 2010 blocks all executable but it seems like u can launch IE just fine. That site also tells you how to remove it but the actual virus must be gone or else those problems will just regenerate. My suggestion is that you TRY to run MBAM but if it gets blocked at any point or it just won't work, have a look at Rydian's Virus Removal Guide.

 

[ACWWFAN]

I'm running MBAM right now, its taking awhile, I will let you guys know how it goes...I had to right click > start and then install it, double clicking it didn't do...it's workingso far, has scanned a ton of files. Thx.

 

[Guild McCommunist]

I've had a few problems with fake anti-virus, the last problem I had was the worst. It was blocking my applications and randomly opening pages to porno websites. On my family computer. Ouch. I don't even look at porn on the family computer.

I found this usually works...


- When the anti-virus thing pops up, right click and hit Properties, if possible. Look at Location and find that location on your computer. Delete the folder that the location leads to.
- Open Task Manager, find the window that the fake anti-virus is under, right click, and go to Go to Process. Make sure you know what the executable name is (like if you do this process with Firefox it'll lead to firefox.exe), and then end the process. This should stop further anti-virus pop-ups.
- Go to Search and search for anything related to the name of the virus. If it's called Guild's Fuck You Program (just as an example), search things relating to that. Make sure items in the search aren't crucial and delete all of them.
- Run sensitive scanners or other good anti-virus programs.
- If it's blocking your programs, do Start->Run and enter the executable names. Task Manager is taskmgr.exe, Firefox is firefox.exe, Malwarebytes is mbam.exe, just as a reference. You can find executable names by going to the Properties of each program.

Works for me at least. May be complete bullshit to other people, but I've done this for myself and it works.

 

[playallday]

http://www.free-av.com/en/products/12/avir...cue_system.html

Run it on a computer that's virus free, then pop the CD into that computer. Run it 2 times, then boot back into Windows, check in msconfig and remove anything that doesn't sound normal. Reboot, and run the scan once more now. If it picks up nothing your good. Just to be safe download Ubuntu and run a scan with clamAV. Also run a normal scan in Windows after. (Google anything that you didn't get.)

 

[ACWWFAN]

well i decided to basically start from scratch...i dont want to risk not getting it all...so i copied all my important stuff to my c drive & started a new account & im trying to delete my first account but its not working. its taking forever...idk why, maybe cuz i had a lot of stuff on that account, it should delete though right?

 

[Deleted User]

Uh, if you want to start from scratch the best thing to do (that should solve virtually all your problems) would be to reformat your computer. This is a last ditch effort, however, and should only be done after exhausting all other options.

Malware Bytes Anti-Malware is an awesome program, it's managed to kill similar re-direct programs for me before, so I whole-heartedly recommend that you keep it on your new format. It's one of the few programs that I would actually pay $ for. Between Avast and MBAM I haven't had any problems lately.

Guilds information is right on the money too, but make sure that you turn off system-recovery. Some pesky viruses/malware like to hide in there so that once you've gotten rid of them, once you reboot they're back.

 

[ACWWFAN]

hey guys

. thanks for all the help, im up & running i was able delete my account completely & start a new one...theres no traces of it on pre existing accounts or my new one, im gonna run malware bytes later jst incase. can someone reccomend some anti virus programs for me? free preferably but i can pay for 1 too...

 

[Rydian]

There's a sticky here on this that lists free programs and has a section dedicated to preventing infections.