[Help] Mouse doesnt move when keyboard is being used

Discussion in 'Computer Software and Operating Systems' started by keven3477, Jun 21, 2016.

  1. keven3477
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    keven3477 Fresh Prince of Lemonade

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    I need help resolving an issue I am having on my new computer. For some reason my mouse doesn't move whenever I am using the keyboard and touchpad, this is annoying because I cant play games comfortably like this. I already updated the driver and messed around with some of the settings on my synaptic program which only resulted for my pointer to be able to move for less than a second while typing. Any help would be appreciated.

    P.S: I am also having some problems with my headphones not being able to connect to my computer, if anybody could help with that too I would appreciate it.
     
  2. Lilith Valentine

    Lilith Valentine GBATemp's Wolfdog™ I drool on my knife

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    Have you checked the mouse settings? I know with Linux there are settings that turn off the mouse when you are typing. I don't know if Windows has the same setup though.
     
  3. Dorimori

    Dorimori professional lurker

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    What kind of touchpad is it? ELAN?
     
  4. keven3477
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    keven3477 Fresh Prince of Lemonade

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    synaptics SMBus touchpad
     
  5. vayanui8

    vayanui8 GBAtemp Maniac

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    Its a setting thats designed to prevent the mouse from moving while you're typing for laptops. You have to disable it in the touchpad settings.
     
  6. Dorimori

    Dorimori professional lurker

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    Go into your touchpad settings (should be in mouse properties, get to it via control panel) and turn palmcheck off/adjust the slider to 0.
     
  7. keven3477
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    keven3477 Fresh Prince of Lemonade

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    that was one of the solutions I heard before by I don't see palm check but instead I have smart sense which looks how and were palm check was supposed to be, I turn it to off and like I have stated before it only moves for less than a second while typing.
     
  8. FAST6191

    FAST6191 Techromancer

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    If you get a USB drive how fast does it transfer?

    I ask because if it is not a setting then next step is to look at the USB hub/chips inside the laptop.
     
  9. keven3477
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    keven3477 Fresh Prince of Lemonade

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    last transfer speed was around 600 kbytes (which looks surprisingly fast to me), and besides I am talking about the touchpad mouse since I don't have a traditional mouse.
     
  10. FAST6191

    FAST6191 Techromancer

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    Try and find a decent speed one if you can -- USB2 tops out at around 35 megabytes a second, now you are not going to get that writing on a average flash chip but read should be north of 20 for most things.

    Also some can be ps/2, some can be something more custom and some be another standard but many internal laptop keyboards, cameras and track pads can still be USB at their heart and use the laptop USB for it. If that is failing, flooded with another USB transfer, has reverted to an older mode in BIOS, something is trying to draw too much power, is lacking drivers or something that would otherwise cause sub par performance on the USB then you can see what you are seeing.
     
  11. keven3477
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    keven3477 Fresh Prince of Lemonade

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    I managed to fix my headphone problem but I really need help with the main issue of my touchpad. I tried playing games with my gamecube controller mapped to keys and mouse and it works perfectly so I know it is my touchpad that is having the issue