1. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    Hello! Sorry about bothering this forum again, I try not to make threads unless I really need it.

    I have bought a DVI cable and I have finally got it in the mail. I have installed it into my graphics card, then plugged it in to my monitor. I go into the device manager, and it isn't there still. It only shows my integrated graphics. Hardware monitor doesn't pick it up either.

    I have the latest drivers installed. I also have tried to go into the BIOS and look for an option to change my primary graphics, it was a no go.

    I have also looked at it's seating, the light comes on and the power cables are all properly seated.

    May I please have some help on this issue?

    Thanks!

    -Sky
     
  2. Deleted User

    Deleted User Newbie

    did you plug the DVI cable into the graphics card?
     
  3. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    Yes.
     
  4. Deleted User

    Deleted User Newbie

    did you go into safe mode and uninstall the driver for the integrated GPU and only have the DVI connected to the graphics card?
     
  5. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    No. I will try that, just go into the device manager and right-click it to delete the drivers, correct?
     
  6. Deleted User

    Deleted User Newbie

    no, you do it like you uninstall any standard software, in the software part of control panel

    if it doesn't show up there, then yes. or use DDU
     
  7. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    Whenever I do it, it shows the Windows Video Adapter, then it reinstalls the Intel Driver.

    Keep in mind the graphics card doesn't show up anywhere.
     
  8. Ryupower

    Ryupower Brood
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    did you install the card right AND connect ALL the cables needed and can your power supply give the right power needed
     
  9. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    Yes, the power light comes on.

    The card is seated properly, my card only needs 300 watts of power, about 400 watts with all my other components included. My power supply is 600 watts, so I am sure they are getting enough power.
     
  10. raystriker

    raystriker The powers that be
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    Its probably a faulty device, RMA your graphics card. It happens. It's not an AMD or Nvidia thing, you were just unlucky.
     
    Deleted User and gnmmarechal like this.
  11. Joe88

    Joe88 [λ]
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    How are you even getting a display if the graphics card isnt detected?
    Did you unhook the VGA cable from the motherboard?
     
  12. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    Yea, I'll do that.
    The CPU has it's own graphics.
     
  13. nero99

    nero99 GBAtemp Psycho!
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    what motherboard and graphics card do you have? do not RMA just yet.
     
  14. Mikemk

    Mikemk GBAtemp Addict
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    Do you have the monitor connected to the motherboard or GPU. If it's connected to the motherboard, it runs off integrated graphics, if it's connected to the GPU, then it wouldn't display if the GPU doesn't work.
     
  15. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    I connected it to my GPU. It didn't detect it, so I put it into my CPU.

    — Posts automatically merged - Please don't double post! —

    MSI H110-M. Sapphire Radeon RX470.
     
    Last edited by Skyshadow101, Feb 17, 2017
  16. Joe88

    Joe88 [λ]
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    You shouldnt be getting any video then, did you disconnect the VGA cable and switch the video source on your monitor to DVI?
     
  17. Skyshadow101

    OP Skyshadow101 The Sky Is The Limit!
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    I have 2 cords. one is VGA, and 1 is DVI.

    The VGA is connected to my motherboard, the DVI is connected to my graphics card, both is connected to the monitor.

    If I unplug my motherboard (VGA), it gives me no video. When it is connected, it doesn't show the graphics card.

    That is my problem, my computer doesn't recognize my graphics card, even though all the connectors are plugged in.

    I have downloaded the latest drivers, as well.

    I think I'm going to RMA it.
     
  18. Joe88

    Joe88 [λ]
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    Before you do that reboot the pc and go into the bios, in the options there should be a setting to disable on board video
     
  19. raystriker

    raystriker The powers that be
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    He's been down that road before. We go through any more hassle, just get your retailer to get you another card.
     
  20. Piluvr

    Piluvr Yeeeet
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    pull out and re-seat your graphics card.
     
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