Hacking Cracked Hinge

[Rxq]

I just notice my DS lite has a crack hinge. I remember reading this is some factory defect. I called nintendo customer service and they told me the system was 9 months out of warranty and i have to pay $75 for a repair.

I thought Nintendo would repair factory defects free of charge. ANy ideas? I dont want to pay $75 for a repair. Thats more than half the cost of a new system.

 

[superdude]

you could buy a new one $120 - $75 = $45. it's just an extra $45 thats preety good.

 

[CorruptJon]

http://www.dealextreme.com/products.dx/cat...acement+housing

Much cheaper but you gotta do it yourself.

 

[PuyoDead]

Call them back another time. It IS a free of charge fix, you must have just got a crappy call rep.

 

[Joey90]

It's only a free of charge fix if it is there very soon after purchase (a.k.a. within the warranty) otherwise it is simply wear and tear. You open and close it hundreds of times in a year, you would expect it to crack eventually. Either get a replacement case, or just buy a new one.

 

[Rxq]

you could buy a new one $120 - $75 = $45. it's just an extra $45 thats preety good.

how is it 120-75?

 

[Splych]

you could buy a new one $120 - $75 = $45. it's just an extra $45 thats preety good.

how is it 120-75?

iunno either xD

but i think it is ...

$120 = New DS Lite
$75 = Repair
$45 = Difference !?

 

[juggernaut911]

just scream at nintendo repair line for ever and they repair for free. that works for me

 

[PuyoDead]

It's a known flaw in manufacturing. Nintendo never asked me for ANY kind of warranty information. They just asked for my address. I've known two other people to do the same thing, also no questions asked.

 

[Pizzaroo]

i've always wondered who didn't have a cracked hinge? almost all of my friends have one O-o

 

[Rxq]

Well i really dont want to pay so much for a repair that's caused my a manufacturing defect. I rarely even used my NDSL.
I'll give Nintendo a call again, but chances are they'll say its past warranty (after getting my serial #). What should i say?