Confirmation delay

[zomborg]

Just asking for a friend who lives down the street from me.
He tried to register for a gbatemp membership on or near May 20. His username was LOYALTY.
He said they never sent him a confirmation after signing up and here it is already July. Are there some type of technical issues causing a delay?

Thank you

 

[easycrashing]

May have went to spam folder

 

[FAST6191]

Many of the big email providers seem to vanish emails these days (sometimes randomly) unless it comes from another of the big providers, and even then it is not assured. Not just stick it in spam but utterly ignore it and pretend it never happened.

Anyway I can't confirm accounts myself but hopefully one of the staff sees this, and if not I put it in the thread we have for such things in the staff section.

 

[zomborg]

Many of the big email providers seem to vanish emails these days (sometimes randomly) unless it comes from another of the big providers, and even then it is not assured. Not just stick it in spam but utterly ignore it and pretend it never happened.

Anyway I can't confirm accounts myself but hopefully one of the staff sees this, and if not I put it in the thread we have for such things in the staff section.

Ok thank you Fast! Much appreciated. He uses an email service called Tutanota but I'm not really sure what his email address is.
I will tell him it's being looked into.

 

[Issac]

Ok thank you Fast! Much appreciated. He uses an email service called Tutanota but I'm not really sure what his email address is.
I will tell him it's being looked into.

I approved him manually, and he used protonmail. For some reason the mail disappears from certain email providers. Oh well! Should be all good now.

 

[zomborg]

I approved him manually, and he used protonmail. For some reason the mail disappears from certain email providers. Oh well! Should be all good now.

Ok thank you Issac, that was very fast!
I will tell him. Also again thank you @FAST6191 for helping to get this resolved.