Computer will not Load Anything...

Discussion in 'Computer Games and General Discussion' started by Defiance, Jul 7, 2009.

Jul 7, 2009
  1. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    For some reason now when I turn on my computer, it takes a lot longer to load the icons, and once it does it won't open any programs. The only way I can get it to work is if I run it in safe mode, which then lets me open up Malwarebytes. It doesn't matter whether I do a quick or full scan, I still get the same 3 viruses. So then once I remove them, it tells me that it has to restart in order to remove one of the viruses. (uacinit.dll I think..) So once I restart, it works fine. But no matter what I do after that, when I turn off the computer it will do the same thing again when I turn it back on (unless I run Malwarebytes right before turning it off.) And everytime I run it I get the same 3 viruses.. [​IMG]

    I don't want to run Malwarebytes everytime before I turn off the computer, so how in the hell do I fix this?
    (Please, no stupid responses like "just leave your computer on.")
     


  2. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada
    Try using a virus scanner to remove them? Malwarebytes is more for malware and trojans as far as I know.

    There are loads of free online virus scanners, or even free virus scanner software like AVG. You could also try googling the infected file names, or the virus name if you have it. Sometimes there are methods to manually remove the viruses and to stop reinfection.
     
  3. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    I tried downloading AVG, but it advices me not to have 2 anti-virus programs on the same computer... Anyway, I think I would probably get the same problem with it. Any more suggestions?
     
  4. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada

    Well you never said you had another virus scanner, what is it? Malwarebytes is not it.

    Also you would be surprised about the differences between two virus scanners....
     
  5. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    Would Spybot be it?
     
  6. budrow66

    Member budrow66 GBAtemp Regular

    Joined:
    Jun 1, 2007
    Messages:
    194
    Location:
    T.N.
    Country:
    United States
    Chances are if you have a virus and no scanner loading one now might not help. If it does then cool but I would try looking the virus up or the error to see if it could be done manually. Other than that you may need to format and reinstall your OS.
     
  7. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    I did try looking the virus up manually... Nothing helps.. (Especially since most of the Google links I click bring me to advertisements.)

    Man, I really need a computer of my own someday...
     
  8. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada
    Spybot wouldn't be it, that's for spyware. If you listed the exact names of the three infected files, maybe someone around here can tell you how to remove them completly, or point you in the right direction.
     
  9. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    Ok, here's my most recent log:

    CODEMalwarebytes' Anti-Malware 1.36
    Database version: 2181
    Windows 5.1.2600 Service Pack 3

    7/7/2009 10:56:18 AM
    mbam-log-2009-07-07 (10-56-18).txt

    Scan type: Quick Scan
    Objects scanned: 93278
    Time elapsed: 3 minute(s), 7 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 2

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
    C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Quarantined and deleted successfully.


    Please help, as my family wants me to re-format this computer... Which I really do NOT want to do! I have many programs I have on this computer that I would like to keep. They said that the virus(es) track people's passwords so they could hack their account.. Probably with a keylog or something. (Which I doubt.)
     
  10. Tripwire

    Newcomer Tripwire Member

    Joined:
    Jun 16, 2007
    Messages:
    45
    Country:
    Netherlands
  11. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada
    Ouch... you have a rootkit. Something tells me you will need more then a normal virus scanner to get rid of that. Don't have much experience getting rid of them unfortunately, but I have heard formating can be the safest option for rootkits.

    I did find something about it when googling, hope it helps.
    Here
     
  12. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    Will this work? I don't want to immediately download thing right away right now. The reason I ask it because it is probably too good to be true...
     
  13. Jiggah

    Member Jiggah GBAtemp Maniac

    Joined:
    Nov 9, 2002
    Messages:
    1,223
    Country:
    United States
    On top of do a scan in safe mode, you need to also disable all startup programs. Something is probably starting up on reboot to reintroduce the viruses.
     
  14. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    Well I left Malwarebytes open for a full-scan to see if anything new was up.. When I got there though, I turned on the volume to find that there was someone singing in the speakers! It was a woman's voice, and the only lyrics I can remember are "there's no where else to go."

    Also, thanks for the link Edhel, but nothing is working...
     
  15. moose3

    Member moose3 GBAtemp Regular

    Joined:
    Nov 30, 2006
    Messages:
    223
    Location:
    NC
    Country:
    United States
    I know majorgeeks has a great spyware removal tutorial, and they also seemed to have several hits when i used their search box with rootkit. So you can try there. MS also has an online scanner on their Onecare that while like most MS stuff is bloated, it does work.

    One final idea, get a linux Ubuntu live CD, it can run the OS from the CD no need to install (at least with the 8.10 or 8.04 ver) so you skip loading windows, then get a hold of an antivirus program from there (it will be held in memory) and let it scan/fix your system.
     
  16. Chris_Skylock

    Member Chris_Skylock GBAtemp Advanced Maniac

    Joined:
    Dec 26, 2008
    Messages:
    1,501
    Location:
    Philippines
    Country:
    Philippines
    rootkits are a pain in the ass. you need a tech guy to remove it. I used gmer as instructed by a professional

    I order you to use GMER and with a professional online tech guy to use it. it will heal your PC. trust me as Im also a tech guy but im no malware specialist. There's a special instruction on how to use gmer and i forgot it.

    ive been a victim of rootkits and my PC was healed thanks to gmer
     
  17. Elritha

    Member Elritha GBAtemp Addict

    Joined:
    Jan 24, 2006
    Messages:
    2,037
    Country:
    Canada
    At this rate I do think you'd be better of doing a format and reinstalling windows. Installing all your apps will be a pain, but I doubt it'd take as long as it has hunting down information how to remove all the crap on your PC. With a format you are also 100% certain nothing is left lingering you may have missed.

    Do get a decent virus scanner and firewall (not windows firewall) to stop other nasty things getting in once your system is clean.
     
  18. GentleFist

    GentleFist Newbie

    theres always system recovery~~
     
  19. GameSoul

    Member GameSoul youtube.com/variantdevil

    Joined:
    Mar 21, 2008
    Messages:
    1,778
    Location:
    Illinois
    Country:
    United States
    Yeah, try doing one of those system restores back to a time you didn't have the virus.
     
  20. Defiance
    OP

    Member Defiance oh my god.. it's full of trading cards...

    Joined:
    Oct 7, 2007
    Messages:
    1,504
    Location:
    Terminus
    Country:
    United States
    So.. The computer won't connect to the internet anymore (using my sister's laptop to type this) and is really start to act up even more now. So I was thinking about reformatting, but now my mom wants to contact support! (It's a shared computer.) Is there anyway I can convince her that that would be a stupid decision? Unless it's not, but I have a gut feeling that the support will be like: o ya, ur comput3r is infectd, reformat and pay me 200 l8tr k? Plus, what if he finds some old roms that I keep on there?

    Man, I really need to get my own laptop sometime... [​IMG]
     

Share This Page