Can't remove blue part from HORI

Discussion in 'NDS - Flashcarts and Accessories' started by Riddance, Nov 23, 2007.

  1. Riddance
    OP

    Riddance Member

    Newcomer
    1
    Nov 17, 2007
    Belgium
    well, just received my brand new hori protector, put it on
    the upper part went great but the lower is giving me problems
    I really can't seem to remove the blue protective layer, the original tape just came off
    I tried 3 sorts of tape and I only seem to be able to pull the protector off the screen

    I read the sticky on the forum and It looks like a genuine one

    I hope someone can help me out here..
    thanks in advance!
     
  2. Riddance
    OP

    Riddance Member

    Newcomer
    1
    Nov 17, 2007
    Belgium
    update

    I finally managed to get the blue part off by using a cutter knife but by that time the protector came off the screen so many times that the silicon layer got damaged

    I emailed Hori Japan to check if I did something wrong and if there was some sort of warranty
    They were very kind and asked me if I would send the damaged parts and packaging to their UK office for investigation
    they said that when they received the parts they would send a replacement

    so I went along and send the parts (stamp (prior) and envelope together costed less than 1euro)
    a week or two later a received a brand new protector with a handwritten thanks and apologies note
    what a great company!
    needles to say that I am very thankfull to Hori for their great service

    applying this one was a breeze
     
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