Canadian Customs Stole my Package.

Discussion in 'General Off-Topic Chat' started by Schlupi, Jan 9, 2011.

  1. Schlupi
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    Schlupi Gbatemp's Official Earthbound Maniac™

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    Ok, so I have a story.

    Last August, I had made a trade with somebody here. I had sent him a PSP, with a memory stick and a few games, and a flashcart and It never got to him.

    The tracking number told me it got to Customs, and to this day, it HAS NEVER gotten through.

    I do not know what to do. I would really like to get my package back, but I do not know where to go or what to do about Customs. I heard they have the right to confiscate anything at their discretion and I really, really hope that they did not just take my shit even though there was nothing illegal in it. I made sure to put all the proper postage and Customs forms with it...

    I was wondering if there is any course of action I could take, without the package being insured.

    Any help?
     
  2. Pyrmon

    Pyrmon Burnin' Monkey Love

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    I would suggest trying to call them.
    I think their number is 1-800-731-4000
     
  3. Devin

    Devin "Local Hardware Wizard"

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    Take a look at the Canadian Post TOS, to see if you can do anything about it.
     
  4. Sir-Fritz

    Sir-Fritz GBAtemp Maniac

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    You know their number just like that?
     
  5. Devin

    Devin "Local Hardware Wizard"

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  6. Schlupi
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    Schlupi Gbatemp's Official Earthbound Maniac™

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    Yeah. I was surprised that he does too. I will try.

    And if it is USPS's fault somehow, what am I supposed to do?

    I am really upset because I lost over 120 dollars worth of stuff... It's really unfair.
     
  7. Another World

    Another World Emulate the Planet!

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    From Where???
    speaking from the US side of things, without insurance you can't do anything. if you bought tracking they can try to find where it is. even with that, if its lost, they will not refund the cost of contents if you did not purchase insurance.

    you can get in contact with the USPS by calling this number: 1-800-ASK-USPS. the people who answer the phone can only help with generalized questions (for the most part). if you have a tracking number you should start there, assuming it left canada for the US. if it was never reported as being "inbound" from customs then it never crossed over into the US.

    -another world
     
  8. Pyrmon

    Pyrmon Burnin' Monkey Love

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    oops, got mixed up in my numbers there [​IMG]

    Try 204-983-3500
     
  9. ShadowSoldier

    ShadowSoldier GBAtemp Guru

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    Wait, I'm confused, you're sending to Canada, or your sending to the States?

    Because there is nothing illegal in what you have. In Canada, flashcards aren't illegal, so it wouldn't be that either.
     
  10. Schlupi
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    Schlupi Gbatemp's Official Earthbound Maniac™

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    I sent from the USA to Canada.
     
  11. ShadowSoldier

    ShadowSoldier GBAtemp Guru

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    Hm... I can't see Canada just stealing your shit. Are you sure it made it to customs?