Ordered my gateway from there Tuesday night. I tried to search for info on the site before but couldn't really find anything. It was on gateways reseller's list and they ship near me which is why I went with them. The order status has been on "update" for a while. Not sure what the means, but my card was charged right away and it says it was successful. Anyone else have any experience with them? Did you get your item fine? I emailed them in the morning just to ask what "update" meant but they haven't replied.