Why oh why won't Apple let you unlock devices via an iTunes account?! This is truly stupid. I wonder how many people have lost tons of data over this. My niece locked with an accidental passcode (because it doesn't ask for it to be verified) and ended up getting it locked indefinitely. Since she is young, she didn't know enough to enable cloud synching and lost most of her pics/vids. Even allowing a sync to an authorized computer when locked should be a no-brainer! Also, iTunes is a piece of crap and would get stuck installing on one of my computers and wouldn't restore from the authorized computer. If they are going to sell a cross-platform compatible device then they should make sure the software will actually work.