An error has occured (Gamepad sync)

Discussion in 'Wii U - Console, Accessories and Hardware' started by matrixsoul, Feb 7, 2017.

  1. matrixsoul
    OP

    matrixsoul Member

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    Dec 10, 2015
    Canada
    Anyone had this error and was able to fix it ?

    If I press twice on the sync button on the console to sync my gamepad, I get : "An error has occured. Please turn off the Wii U console and try Again." With no error code.

    Pressing the sync button on the gamepad brings me the sync symbols on the gamepad (like it should).

    I tried rebooting and unplugging the Wii U and it is still the same.

    I can sync a wiimote no problem.

    I even replaced the MIC-B2 controller in the console (for an untested used one mind you).
     
  2. Natex2

    Natex2 Newbie

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    Mar 23, 2017
    United States
    I just started having this same issue out of the blue. I can sync the gamepad to another Wii U (friends) just fine but I cannot get the card symbols to appear on my own. Same issue with the sync button. pressing it twice causes that error. I ordered a new wifi controller card for it..we'll see what happens.
     
  3. matrixsoul
    OP

    matrixsoul Member

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    Dec 10, 2015
    Canada
    Please tell me if it fixes it and which card you changed!
     
  4. Natex2

    Natex2 Newbie

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    Mar 23, 2017
    United States
    matrixsoul likes this.
  5. matrixsoul
    OP

    matrixsoul Member

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    Dec 10, 2015
    Canada
    It's the same one I replaced... I'll be retrying with the same supplier you have. A very big thanks!
     
    Natex2 likes this.
  6. Natex2

    Natex2 Newbie

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    Mar 23, 2017
    United States

    Can you sync a normal/ non-gamepad controller?
     
  7. matrixsoul
    OP

    matrixsoul Member

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    Dec 10, 2015
    Canada
    Yes, I can sync a wiimote no problem.
     
  8. Trylk248

    Trylk248 GBAtemp Regular

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    Oct 31, 2012
    Canada
    Pretty odd... and should not occur with consoles...

    Well... at least you found out what was the issue.
     
  9. Aneesh India

    Aneesh India GBAtemp Regular

    Member
    2
    Dec 24, 2015
    India
    India
    Hey hi. I have had one console today from my customer for a repair service and I am facing the exact problem

    Unfortunately I don't have another Wii u gamepad to test for ruling out the possibility of faulty devices. But one thing for sure ; the Wii remote connects without issues.

    So do u guys feel that Bluetooth board is working fine on the main console ? Would it just be the game pad only which is faulty ??
     
  10. Trylk248

    Trylk248 GBAtemp Regular

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    Oct 31, 2012
    Canada
    Not too fast you!

    First of all reset the synced devices by holding the sync button on the wii u for 15 seconds and do same on every remotes EXCEPTED eGAMEPAD.

    Now boot up wii u and double press wih a delay of 5secs the sync button and try syncing gamepad.
     
  11. Aneesh India

    Aneesh India GBAtemp Regular

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    Dec 24, 2015
    India
    India
    I fixed mine. I removed and reseated the battery on Wii u game pad and it worked. Omg
     
  12. enveous

    enveous Newbie

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    Jan 15, 2018
    Puerto Rico
    Hello, I replaced the wifi board as Natex2 suggested and it worked perfectly!...for a few days. Yesterday my gamepad did not sync, although it does something it didn't before. Now I can turn on the Wii U with the gamepad but after it turns on I get the communication error. I'm puzzled, any ideas?
     
  13. element6

    element6 Advanced Member

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    Make sure you didn't reverse the wifi antenna connections on the wifi card in the console.

    Otherwise..

    Do you have another gamepad to test with? Maybe a friend's gamepad? If so, try that and see if the behavior is the same.

    If not, you could buy a spare, known-good gamepad and see if you get the same error.

    If you don't get the error on the good gamepad, try swapping the wifi board in the good gamepad into yours.

    If you still get the error, swap the wifi antennas from the good gamepad into yours.

    If you still get the error, it's the gamepad motherboard. Cost to replace <$20. If you don't get the error after swapping the wifi controller/antennas.. congrats.. approx. $5 repair. Check eBay.
     
    Last edited by element6, Jan 15, 2018
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